Patient Service Representative Oral & Maxillofacial Surgery Full Time

Come work at the best place to give and receive care!

Job Description:

Work Shift:

Mon Thurs 7:45a - 5p

Fri 8a 1p

Who we are

We provide care for patients with problem teeth wisdom teeth and facial pain. Our Oral and Maxillofacial providers treat accident victims suffering facial injuries care for patients with oral cancer tumors and cysts of the jaws and perform corrective jaw surgery. Patient services include an extensive variety of treatment options including outpatient procedures in a clinical office environment and pre- and post-operative care for clients requiring more complex procedures in a hospital-based setting.

Position Summary

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations including greeting and registering patients answering phones scheduling appointments entering patient charges and demographics. Retrieving and updating medical records collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.

• Experience: Previous experience in a dental or health care setting performing similar functions preferred.

• Certification/Licensure:N/A

• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has to Offer

• Health dental prescription and vision coverage for full-time & part-time employees

• Short-term disability long-term disability and life insurance coverage

• Competitive pay

• Tuition Reimbursement

• 403(b) Retirement Savings Plan

And more !

Work Shift:

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation disability status veteran status or any other characteristic protected by law.

Required Experience:

Unclear Seniority