Community Health and Quality Manager - Center for Integrative Health

Community Health and Quality Manager - Center for Integrative Health

Salary: Commensuratewith experience
Benefits: The University offers generousbenefits including paid time off (holidays, holy days and vacation), employermatching contributions to the retirement plan, and tuition benefits foremployees and their eligible dependents. Learn more and explore benefits at
Location: Center for Integrative Health
Position Status: Full-time (Grant funded)
Hours: Varied
Position Number: 435108/10-1176
FLSA Status: Exempt

POSITIONSUMMARY:

The Community Health and QualityManager supports the development, coordination, and continuous improvement ofcommunity-based health and wellness programming across the University andthroughout surrounding priority communities. The Duquesne University Center forIntegrative Health's (DUCIH) Bridges to Health (B2H) Program advances acommunity-engaged health model focused on addressing data-driven and community-identifiedpriorities through interdisciplinary collaboration, evidence-based programming,and sustainable partnerships that support residents across the lifespan.


Under the direction of the DUCIHDirector, Assistant Director, Director of Business and Administration, and incollaboration with Faculty Leadership, this position supports development andimplementation of DUCIH initiatives, including programs that integratecommunity health, interprofessional education, and research. The role also contributesto program evaluation, quality improvement efforts, and ensures alignment withUniversity policies, regulatory standards, and privacy requirements.


Work hours may include evenings andweekends to support community-based programming and events.


This is a grant funded position.

This position reports to the AssistantDirector, Duquesne University Center for Integrative Health.

DUTIESAND RESPONSIBILITIES:

The below description has been designed toindicate the general nature and essential duties and responsibilities of workperformed by employees within this job title. It may not contain acomprehensive inventory of all duties, responsibilities, and qualificationsrequired of employees to do this job.


ProgramManagement & Implementation:

Assists with management andimplementation of community-based health programs, including evidence-basedhealth promotion programming, chronic disease prevention and managementcurricula, Community-Clinical Linkages preventive health screenings, andrelated initiatives.

Collaborates with Center faculty,staff, and community partners to plan, implement, and evaluateinterdisciplinary programs and activities across the lifespan.


Provides guidance and support tointerdisciplinary students participating in DUCIH's community-based programs.


CommunityEngagement & Partnerships:

Develops and maintains collaborativerelationships with Bridges to Health Collaborative Partners to support programimplementation and sustainability.


Serves as a liaison between DUCIH andcommunity stakeholders to support outreach, engagement, and alignment withcommunity-identified health priorities.


Represents the Center throughparticipation in community meetings, outreach activities, and otherprofessional engagements to strengthen community and University partnerships.


Research,Data & Evaluation:

Supports faculty-led research andprogram evaluation activities, including participant recruitment, retention,data collection, and data management.


Assists in the development andimplementation of data collection processes, including those related to socialdeterminants of health and community-based interventions.


Maintains accurate records andcontribute to reporting efforts to support program evaluation and data-informeddecision-making.


QualityImprovement & Strategic Support:

Contributes to continuous qualityimprovement efforts by supporting program evaluation, performance tracking, andoutcome measurement.


Identify opportunities for workflowand process improvements and assist in implementing strategies to enhanceprogram effectiveness, efficiency, scalability.


Partners with DUCIH leadership ondata-informed planning and the advancement of value-based and population-healthinitiatives aligned with Center priorities.


In collaboration with DUCIHleadership, ensure adherence to University policies and regulatory standards tosupport alignment with privacy, confidentiality, and applicable legal andregulatory requirements.


Supports the development and refinementof scalable program models by contributing to workflow design, standardization,and continuous improvement efforts.


Leads quality improvement initiativesaligned with strategic priorities under the direction of DUCIH leadership,supporting the advancement of consistent, high-quality programming across theCenter's portfolio.


Independently maintain organized,accurate, and secure files related to programs, partnerships, and assignedprojects.


ProfessionalCollaboration:

Collaborates with Faculty Leadership and interdisciplinary teams across the University tosupport Center initiatives, strategic goals, and program growth.


Participates in required trainings, meetings, and professional development activities, andmaintain current knowledge of community health and population health practices.


Completes otherduties as assigned.

REQUIREMENTS:
Minimum qualifications:

Bachelor's degree in public health, health sciences, healthcareadministration, nursing, social work, or a related field from an accreditededucational institution required.

Minimum of 3-5 years of relevantexperience in community health, population health, healthcare, public health,or a related field, including program or project coordination.


Experience planning, implementing, andevaluating community-based or population health programs.


Experience working collaborativelywith interdisciplinary teams and engaging diverse community and organizationalstakeholders.


Experience with quality improvement,program evaluation, and use of data to inform decision-making.


Knowledge of privacy, confidentiality,and applicable regulatory standards in healthcare or community-based settings.


Demonstrated ability to managemultiple priorities, work independently and collaboratively, and communicateeffectively in a professional environment.


Preferred qualifications:

Master's degree from an accredited educational institution.

Experience in an academic orUniversity-based setting and/or working with students in applied learningenvironments.


Familiarity with community-engagedapproaches, social determinants of health, or value-based care models.


Experience supporting the development,refinement, or expansion of scalable program models across community ororganizational settings.


Alternatively, the successful candidate maypossess any equivalent combination of experience and training, which providesthe knowledge, skills and abilities required to perform the essential jobfunctions. This includes, but is not limited to, the following:

Excellent interpersonal skills with a customer service orientation;


Ability to communicate effectively, bothorally and in writing;


Excellent organizational skills with attentionto detail;


Ability to work a flexible schedule as neededin order to attend Center, School and University events, as applicable andappropriate;


Ability to workindependently and as part of a team;


Enthusiastically seeks out work and newassignments;


Seeksopportunities for professional development, as well as methods to improve workprocesses and improve patient satisfaction;


Maintains patientprivacy and confidentiality;

Shows interest and initiative in taking on newand challenging assignments;


Stays current on the latest developments,advancements, and trends in the field;


Implements knowledge gained into current workpractices;


Proactively utilizes problem-solving andstrategic planning skills;


Ability to initiate and follow through withwork responsibilities and to consistently meet deadlines;


Ability to createand maintain complex records and files;


Proficiencyworking with Microsoft Office, including Word, Excel, and PowerPoint, andOutlook email;


Maintains knowledge of applicable rules,regulations, policies, and programs that impact the Center's community-basedwork;


Seeks advice and guidance as needed to ensureproper understanding and program implementation.


Ability toestablish and maintain effective working relationships with the UniversityCommunity.

Ability and willingness to contribute actively to the mission of the Universityand to respect the Spiritan Catholic identity of Duquesne University. Themission is implemented through a commitment to academic excellence, a spirit ofservice, moral and spiritual values, sensitivity to world concerns, and anecumenical campus community.

APPLICATIONINSTRUCTIONS:

Applicants are asked to submit a cover letter, resume, and contact informationfor three professional references.

DuquesneUniversity was founded in 1878 by its sponsoring religious community, theCongregation of the Holy Spirit. Duquesne University is Catholic inmission and ecumenical in spirit. Motivated by its Catholic identity,Duquesne values equality of opportunity both as an educational institution andas an employer.