Service Request Fulfillment Change Coordinator
The Brixton Group, Inc.
Enterprise Change Delivery Coordinator
This role leads enterprise change delivery coordination across multiple technology teams, ensuring compliance with ITIL-based governance and operational standards. The position requires strong IT Service Management (ITSM) process knowledge, delivery coordination capabilities, and the ability to drive visibility, risk management, and execution across cross-functional initiatives.
Requirements:
- 3+ years of ITIL Change Management experience
- IT Service Management (ITSM) process experience
- JIRA administration and workflow coordination experience
Responsibilities:
- Coordinate change management deliverables across multiple technology teams
- Manage risks, dependencies, and delivery timelines for enterprise initiatives
- Ensure compliance with ITIL governance standards and operational processes
- Facilitate communication across project stakeholders and delivery teams
- Track delivery health metrics, reporting, and operational visibility
- Support process improvement initiatives reducing operational complexity
- Maintain documentation within JIRA and Confluence environments
Vacancy posted 10 hours ago
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