Remote Customer Success Engineer - AI SaaS Debug & Support
MERCOR LLC
Mercor is seeking a talented individual to join their Talent Success team, responsible for ensuring an excellent user experience on their platform from application through to payment. The role includes debugging issues reported by users and collaborating with the engineering team to address these issues effectively. The ideal candidate should have a degree in Computer Science or related experience, with skills in modern web applications and AI systems. The position offers a remote work environment with a focus on user satisfaction and clear communication. #J-18808-Ljbffr
- ...issues users encounter and working directly with the engineering team to debug across AI and SaaS applications. The ideal candidate will have a technical... ...a comfort level with AI systems. The position offers remote work and requires substantial overlap with Pacific Time...Remote job
- Mercor’s Talent Success team is seeking a candidate to ensure a delightful... ...platform. This role involves debugging issues reported by users and... ...closely with the engineering team. Qualified applicants should... ...technology startup. The position is remote and requires alignment with...Remote job
- ...role focused on providing exceptional support and debugging for users of their platform. You will interact... ...your responses and solutions. This remote position requires overlapping working... ...web applications and a strong understanding of AI systems. #J-18808-Ljbffr MercorRemote job
- Mercor is seeking a talented individual to join their Talent Success team, focusing on providing exceptional support to users of their AI platform. This unique role involves debugging web applications, addressing bugs, and ensuring a delightful user experience while communicating...Remote job
- Mercor is hiring for a remote role focused on... ...work closely with the engineering team to address user-reported... ...expertise in debugging web applications and a... ...understanding of modern web tech. Successful applicants should have... ...comfortable with AI systems and looking to...Remote job
- Mercor’s Talent Success team is seeking a skilled... .... In this remote role with a 6-day work... ...work closely with engineers, and communicate with... ...strong background in debugging web applications, ideally supported by a degree in Computer... ...to cutting-edge AI advancements. #J-1...Remote job
- Mercor is looking for a Technical Support Specialist to join our Talent Success team in a remote capacity. This role involves... ...will have a strong background in debugging web applications and supporting... ..., particularly those related to AI. A great attitude and exceptional...Remote job
- Mercor is seeking a Remote Support Engineer to ensure a delightful user experience for applicants on their platform. You will assist users with... ...communication skills, and familiarity with modern web technologies and AI systems. Join us in shaping AI development through expert...Remote job
- Mercor is seeking a Customer Support Specialist to enhance the experience for users on... ...technical issues, and collaborate with engineering for comprehensive problem-solving.... ..., and has familiarity with AI technologies. This remote position requires a positive attitude...Remote job
- ...growing healthcare SaaS company on a... ...empowering our customers through... ...Software Quality Engineer to help drive quality... .... The successful candidate will... ...Experience AI-Enabled QA Experience... ...fun together and support each other too... ...-time, Exempt, Remote (East Coast Hours...Remote workFull time
- ...Solution Consultant is a customer-facing presales... ...presales activities in support of revenue growth. This... ...delivery guardrails. Success in this role is defined... ...experience supporting SaaS solutions in a presales... ...tooling, automation, and/or AI-enabled insights ~ Proven...Remote workWork from homeHome officeWork visa
- ...Support & Integrations Engineer Prediko is transforming how Shopify... ...the intersection of customer success and engineering, helping... ...Problem-Solving: Debug API connections, data... ...Regularly using AI tools to automate and... ...our Soho office and remote flexibility Hiring...Remote workWork at office
- ...pentester, powered by AI. Today, the gold... ...'ll Do Act as customer technical PoC... ...deployments, support and upgrades Support... ...Expert Services Engineer to support the Customer Success team with XBOW’s... ...with a SaaS product Understanding... ...Know Location : Remote Australia Contract...Remote workFull timeContract workWorldwide
$150k
...Configuration & Integration Engineer, Customer Services at... ...model to an AI-accelerated delivery... ...driven delivery. Success in this role requires... ...where needed to support integration logic... ...and the ability to debug complex, cross‑system... ...York office, or remote on Eastern or...Remote workWork at officeWork from homeFlexible hours2 days per week3 days per week$164k - $227k
...re building the AI‑powered... ...whether rockets successfully launch into space... ...life in a company engineered to endure. If that... ..., sales, and customer success, working... ...doesn’t just support deals – it accelerates... ...teams in a B2B SaaS or similarly... ...etc.). Regular remote and in‑person...Remote workWork at officeFlexible hoursNight shift- A pioneering AI SaaS startup is seeking a Customer Success Agent to empower users and streamline support experiences. The role involves customer onboarding, managing support tickets... ...for customer education. This is a fully remote position offering flexible working hours...Remote workFlexible hours
- ...technology company is seeking a Customer Success Manager to manage... ...with its cutting-edge AI-powered platform for... ...The role involves timely support, proactive monitoring... ...opportunities. Candidates with SaaS experience and strong... ..., incentives, and remote work flexibility. #J-18...Remote job
$154k - $236k
...Enterprise Services Engineer based in the United... ...a highly hands-on, customer-facing technical role... ...collaborate closely with support engineers, customer success managers, and sales... ...parental leave ~ Remote-friendly work... ...works: We use an AI-powered matching process...Remote jobFull timeFlexible hours- ...Field Engineer CodeRabbit is an innovative research... ...next generation of Gen AI-driven code reviewers:... ...champion for CodeRabbit customers. In this function, you... ...Engineering and Customer Success teams to help customers... ...and best practices Support transition from pre-sales...Remote work
- ...safer protection for customers worldwide. If you're... ...seasoned Field Training and Support Engineer to serve as the... ...of our U.S. Customer Success organization. You will... ...Certification: FAA Part 107 Remote Pilot Certificate (... ...intelligence (AI) tools to support parts...Remote workWork at officeWorldwideNight shift
- Mercor is looking for a Customer Success Engineer to work remotely with substantial overlap with Pacific Time. In this role, you will investigate and debug talent-reported issues end-to-end within our AI + SaaS stack, communicate effectively with clients, and document...Remote job
- ...Robotics Field Solutions Engineer Tutor... ...leading investors in AI and robotics, Tutor... ...credible, customer-oriented engineering... ...operational and technical success of those... ...your facilities, remote time on technical... ...our engineering, support, and maintenance teams...Remote work
- ...Boston is looking for a proactive individual to drive customer onboarding for our innovative legal technology platform... ...new technical concepts, ideally with experience in AI or SaaS startups. Flexibility for remote work is available from Day One. #J-18808-Ljbffr...Remote work
- ...Pathify is seeking a Customer Success Engineer to provide technical support for our platform, preferably with skills in JSON, XML, and JavaScript. This role involves... ...will have a robust technical background in SaaS, enjoy problem-solving, and possess excellent communication...Remote work
$145.4k - $175k
...The team helps customers transform how... ...as advisory support that helps... ...Professional Services Engineer Consultant,... ...customer success. This role is... ...Francisco or remote. What this... ...and emerging AI/ML systems. Technical... ..., API usage, debugging approaches,... ...within B2B SaaS, with hands‑...Remote workFlexible hours- ...Pathify is looking for a Customer Success Engineer to provide high-quality technical support for its platform. In this remote role, you will utilize your problem-solving and communication... .... With responsibilities that include debugging complex issues and collaborating with...Remote work
- ...A fast-growing AI security startup is seeking a Software Engineer to develop low-latency applications within a multi-tenant B2B SaaS architecture. The ideal candidate will have a proven track record in Go development, focusing on performance optimization and AI-enhanced...Remote workFlexible hours
$125k - $170k
...global Technical Support organization scale... ...quality. You will build AI agents, workflows,... ...to grow our customer and user base.... ...for an exceptional engineer who understands customer... ..., and Customer Success to understand how... ...Benefits Seeq is a remote-first (only)...Remote workTemporary workH1bHome officeWork visa- ...Field Deployment Engineer - Oil, Gas & Chemicals Remote USA, CA or TX preferred... ...FDE is embedded at customer sites during pilots... ...time decision-making. Success means customers take... ...commissioning, and hardware support are handled by... ...Picarro grows. Use AI tooling to document...Remote workFull timeWork at officeShift work
$130k - $190k
...recruitment firm is seeking a Sales Engineer/Solution Architect to design tailored solutions that align customer needs with technical... ...capabilities. With a focus on enterprise SaaS and contact centers, the ideal... ..., healthcare benefits, and a remote working model, making it ideal...Remote work
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