Parts Advisor

Parts Advisor

Fox Grand Traverse Ford is looking for an experienced, customer-focused Automotive Parts Advisor to join our busy and growing dealership.

If you know automotive parts, enjoy solving problems, and thrive in a fast-paced dealership environment, we want to talk with you!

We offer a competitive salary plus commission compensation plan with annual earning potential of $65,000$85,000, along with excellent benefits and the opportunity to build a long-term career with one of Northern Michigan's established automotive dealerships.

What You'll Do

• Work closely with service technicians, service advisors, and retail and wholesale customers to identify and supply the correct parts.
• Utilize electronic parts catalogs and dealership management systems to research, locate, and order parts accurately.
• Support a busy service department by ensuring technicians receive the parts they need to complete repairs efficiently.
• Provide accurate parts pricing, availability, and delivery information.
• Identify additional parts and accessories opportunities to maximize customer satisfaction and sales.
• Maintain strong relationships with wholesale and retail customers.
• Coordinate special orders, returns, and inventory availability.
• Help maintain an organized, accurate, and efficient parts department.
• Deliver exceptional customer service while contributing to department sales and profitability.

What We're Looking For

• Previous automotive dealership parts experience strongly preferred.
• Working knowledge of automotive parts, systems, and repair terminology.
• Experience with electronic parts catalogs and dealership management systems.
• Strong communication, organizational, and multitasking skills.
• Ability to work effectively with technicians, service advisors, and customers.
• Sales-minded approach with a commitment to accuracy and customer satisfaction.
• Positive attitude, strong work ethic, and a team-first mentality.
• Ford dealership experience is a plus, but not required.

Compensation & Benefits

Our compensation package combines a competitive base salary with commission, rewarding your experience, productivity, and contribution to department success.

Fox Motors also offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid vacation, holidays, and PTO
• 401(k) with employer match
• Life and disability insurance
• Employee vehicle purchase programs
• Employee assistance and wellness programs
• Ongoing training and career development opportunities

Why Fox Grand Traverse Ford?

At Fox Grand Traverse Ford, our Parts Department plays a critical role in supporting a high-volume service operation and delivering an exceptional customer experience.

We're looking for more than someone who can look up a part number. We want a knowledgeable professional who takes ownership, builds relationships, and understands that getting the right part to the right person at the right time makes all the difference.

If you're an experienced Parts Advisor looking for competitive earning potential, a strong team environment, and a dealership where your contributions matter, we'd like to meet you.

Apply today and take the next step in your automotive career with Fox Grand Traverse Ford!