Big Box Key Account Manager

Big Box Key Account Manager

Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.

A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.

Pay Range

$87,400.00-$120,200.00 Annual

This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.

The Big Box Key Account Manager is responsible for driving sales, profitability, and market share across the retail channel. This includes participating in the formulation of business strategies and tactics to drive performance with all of JM's home center partners. This role also requires extensive collaboration with internal teams including SIOP, customer service, finance, marketing, product management and JM leadership. In addition to the internal responsibilities, the Big Box Key Account Manager will consistently participate in customer activities including weekly engagements, line reviews, strategy meetings and annual events. This role also serves as a key advisor to the National Channel Leader and Big Box Channel Manager across the entirety of the business.

Your Day-to-Day:

• Key contributor to Lowe's forecasting processes through engagement with all internal and external partners.
• Regular engagement with Lowe's inventory, replenishment, transportation, and logistics teams as well as JM's CS and SIOP teams.
• Manage and maintain Lowe's forecasting tools and provide monthly forecast information to JM partners.
• Ensure customer data/inputs are fully integrated into JM's financial forecasting and demand planning processes.
• Lead all Special-Order Sales initiatives for JM customers including The Lowe's PEA program.
• Manage, grow, and optimize Lowe's Special-Order and PEA Sales programs.
• Support all Big Box customers with their securement of large volume/PRO opportunities.
• Conduct weekly planning/sales meetings with customer PRO teams.
• Lead market visits/sales calls with PRO Account Representatives and downstream customers.
• Key participant in the preparation, strategy development and presentation of line reviews, annual business reviews, strategy meetings and customer events required.
• Drive optimal business performance by expertly interpreting cost, price, margin, and inventory data to develop recommendations for customers and JM business leaders.
• Deliver weekly/monthly/ad hoc financial report-outs to Big Box Channel Manager and National Channel Leader.
• Manage machine rental program for all Big Box customers in concert with Kinzler Construction Services.
• Manage and resolve deduction issues with all channel partners.
• Manage and effectively resolve customer complaints (quality, transportation, etc.) to ensure ongoing customer satisfaction.
• Lead customer training events including store walks and field/product training events.
• Perform ad hoc assignments from Big Box Channel Manager and other internal partners in support of the business.

What You Bring to the Team:

• Bachelor's degree with a minimum of 5 years professional experience with 5 years in Sales, Account Management, Channel Management, or related disciplines.
• Experience in the building materials or construction industry preferred.
• Strong financial and analytical skills. Demonstrated selling and negotiating skills.
• Proficiency in Microsoft Excel and PowerPoint. Competency with JM analytical tools.
• Strong forecasting skills and ability to collaborate with SIOP.
• Extensive knowledge of competitive and market pricing dynamics.
• Knowledge of JM and competitive products and applications.
• Strong interpersonal, verbal, and written communication skills.
• Proven ability to present to high-level audiences, both internally and externally.
• Ability to interface at all levels of the organization, both internally and externally.
• Strong organizational and prioritization skills.
• Strong problem-solving and channel strategy development skills.
• Ability to work independently and in a team environment.
• Moderate travel required to attend customer and/or industry events, conventions, and annual meetings.
• May be required to lift, carry, push, or pull up to 25 pounds.
• Primary work environment is typical of an office setting.

Please Keep in Mind

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Benefits

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company's succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Diversity & Inclusion

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.