Accounts Receivable & Collections Specialist (New York)

Summit Properties USA is seeking an experienced Accounts Receivable & Collections Specialist to join our team in New York City and manage tenant accounts receivable and collections for our portfolio of 26 shopping centers across the United States. This is a highly visible, hands-on role that works closely with executive leadership, property management, leasing, and legal teams.

Location: Midtown Manhattan

Schedule: Monday–Friday

Work Arrangement: Fully On-Site / In-Person

Please note: This is a fully on-site position. The successful candidate is required to work from our Midtown Manhattan corporate office Monday through Friday. This position is not remote or hybrid.

Job Responsibilities

• Manage the full accounts receivable and collections cycle across 26 commercial properties.
• Monitor AR aging and proactively pursue outstanding balances to improve portfolio cash flow.
• Build relationships with national, regional, and specialty retail tenants and their Accounts Payable teams to resolve outstanding balances and payment delays.
• Partner with shopping center General Managers to address delinquent tenant accounts and coordinate collection efforts.
• Oversee tenant billing, including Base Rent, CAM, Percentage Rent, and other lease-related charges .
• Review commercial leases to ensure charges are billed accurately and in accordance with lease provisions.
• Serve as a primary point of contact for tenant billing questions, disputes, and payment arrangements.
• Use Yardi to manage tenant accounts, billing, collections, reporting, and account maintenance.
• Coordinate with internal legal counsel and outside attorneys regarding lease defaults, demand letters, and litigation.
• Manage and coordinate third-party collection agencies and monitor recovery efforts.
• Support month-end and year-end AR close, reconciliations, accruals, and reporting.
• Prepare AR reporting and provide collection updates to senior leadership.
• Identify opportunities to strengthen AR processes, internal controls, and collection efficiency.

Qualifications

• 3 to 5+ years of Accounts Receivable and collections experience, with experience in commercial real estate , retail real estate, or commercial property management.
• Experience managing AR for a high-volume commercial tenant portfolio.
• Demonstrated experience managing collections and resolving delinquent commercial tenant accounts.
• Knowledge of commercial lease billing, including Base Rent, CAM, Percentage Rent, and other lease-related charges.
• Ability to review and interpret commercial lease provisions related to billing and collections.
• Experience with lease defaults, legal escalations, and third-party collections.
• Hands-on experience with Yardi Voyager or another commercial real estate accounting platform.
• Strong Microsoft Excel skills.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Preferred: Experience working with national retail tenants, shopping centers or retail portfolios, CAM reconciliations, and AR process/internal control improvements.

Compensation & Benefits

Summit Properties USA offers a competitive benefits package, including medical, dental, and vision insurance, 401(k), commuter benefits, and paid time off.

Summit Properties USA is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs without regard to any protected characteristic.