Bakery Assistant Department Manager

## Bakery Assistant Department ManagerApplylocations: Madison #1, Washington Ave, Madison, WItime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 31, 2026 (20 days left to apply)job requisition id: R245492Additional Considerations (if any):Must be 18+**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Bakery Assistant Department Manager**Department:** Bakery**FLSA**: Non-Exempt**General Function**Responsible for assisting the Bakery Department Manager to present the freshest most innovative and best quality products at a competitive retail price to customers. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations**Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Bakery Department ManagerPositions that Report to you: Bakers, Cake Designers, Fryers, Clerks, Bakery Wrappers**Primary Duties and Responsibilities*** Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.* Checks orders for the day and sets up a timeline and production schedule.* Reviews the status and appearance of product for freshness and pulls by stale date.* Assigns tasks to bakers upon arrival.* Reviews daily production list with department employees and assigns tasks for completion.* Organizes and helps where additional production is needed for the day.* Creates second production schedule for additional product, reviews with department employees, and assists in production as needed.* Ensures department standards are met.* Reviews the product status and creates closing list for evening crew.* Assigns duties to part time crew as needed.* Reviews day of week for gross potential.* Reviews future sales weeks and plans for events/production.* Ensures display case product is rotated and replenished.* Trains new employees.* Handles and satisfies customer issues.* Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities*** Assumes management duties in absence of Department Manager Orders product and supplies as needed.* Fills in for absent employees for the production day* Assists in other areas of store as needed.* Performs other job related duties and special projects as required**Knowledge, Skills, Abilities, and Worker Characteristics*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.**Education and Experience**High school or equivalent experience and over one year up to three years of similar or related experience.**Supervisory Responsibilities (Direct Reports)*** Instructs, assigns, reviews and plans work of others.* Maintains standards, coordinates activities, and allocates personnel.**Physical Requirements*** Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**This position has daily exposure to noise, temperature extremes, dampness, vibrations, equipment movement hazards and dangerous chemicals/solvents. There is weekly exposure to dirt and occasional exposure to electrical shock. This is a fast paced work environment with significant pressure**Equipment Used to Perform Job**Mixers, register, proof box, ovens, sheeter, rounder, pan washer, fryer, label machine, shrink wrap machine, RPM system, computer, and copy cake machine.**Financial Responsibility**Responsible for equipment in the department and customer accounts**Contacts**Has daily contact with customers, suppliers/vendors, and the general public. Has occasional contact with federal/state governmental or regulatory agencies for inspections.**Confidentiality**Has access to confidential information including ads, gross profit percentage, wages, sales, pricing, and employee information.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.* #J-18808-Ljbffr