Data Manager

Division/Program Summary The Division of Family and Child Health (DFCH) of the New York City Department of Health and Mental Hygiene is charged with the creation and oversight of programs, policies, services, and environments that support physical and socio‑emotional health, and promote primary and reproductive health services, health equity, social justice, safety and well‑being for New York City families and children. The Division is comprised of the Bureau of Maternal Infant and Reproductive Health, the Bureau of Early Intervention, the Office of School Health, and the Bureau of Administration. The vision of the DFCH is that every child, woman, and family recognize their power and is given the opportunity to reach their full health and development potential. Job Duties and Responsibilities Quality Assurance and Quality Improvement: Monitors and reviews Electronic Case Management System and the National Service Office’s database to ensure timely and proper submission of forms; notifies Team Supervisor of any delays, errors or issues with forms; prepares reports and compiles data as requested. Organizes and maintains a system for NFP handouts and other written materials. Maintains office functions and systems: Answers and properly directs all calls and faxes from the public to appropriate program staff; maintains and orders equipment and supplies for the team. Maintains confidentiality and adheres to HIPAA regulations. Maintains billing system: Reviews TCM enrollment and billing forms for accuracy and submits according to protocols. Completes all mandated NYC NFP, DOHMH and NSO trainings both in‑person and online; successfully completes and maintains all certifications in conjunction with DOHMH and NYC NFP requirements. All other duties as assigned by supervisor. Benefits City employees are entitled to unmatched benefits such as a premium‑free health insurance plan, additional health, fitness and financial benefits, a public sector defined benefit pension plan, a tax‑deferred savings program and a robust Worksite Wellness Program. Work‑From‑Home policy: depending on the position, you may be able to work up to two days during the week from home. Job security: enjoy more job security compared to private sector employment. Minimum Qualifications A baccalaureate degree from an accredited college and three years of satisfactory full‑time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full‑time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1". A four‑year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and five years of satisfactory full‑time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1". Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1". Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years. 55(a) Program This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Commitment to Equity The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual’s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity. #J-18808-Ljbffr