IT Systems Engineer (Chandler, AZ)

Job Description

Job Description

**On-site client visits are an essential part of this role. As a result, we are only considering candidates who currently reside in the Phoenix area or are willing to relocate before their start date. If you are unable to meet this requirement, we kindly ask that you do not apply.

The Opportunity

As a modern technology consulting firm, ISO is at the forefront of change.  We strengthen our clients with technology solutions that help them boost performance, streamlines processes, and excel at serving their clients.

With ISO, you’ll join a profitable, established company with over 500 clients throughout the Western United States. You can expect a fun, energetic, fast-paced environment where you are encouraged to bring your ideas and expertise, focus on our clients, try new things, and learn from mistakes and successes.

Our Core Values  

• We are client centric. 
• We are innovative. 
• We are results driven. 
• We pursue excellence. 
• We are trustworthy. 
• We empower our team. 
  

Why ISOutsource?

• Access to Management and Senior Leadership.
• Autonomy of schedule.
• Ability to define your own niche within the organization.
• Exposure to a wide range of technologies.
• Monthly training and career enhancing opportunities.
• Being part of a highly skilled team who is willing to help and share knowledge.
• Help from support organizations, which allows you to focus on the technical work.
• Tons of room for growth, ISO has a long history of promoting from within.
• A On Call Rotation that is only for 1 week, twice a year.
• A company emphasis on work/life balance.

We Take Care of Our People 

• Excellent total compensation package
• A salary range of $80,200 to $110,000 annualized
• Achievable quarterly utilization bonuses.
• Competitive insurance benefits package includes health, dental, vision, life, disability coverage.
• 401(k) & Employer match
• Generous Paid Time Off schedule
• Parking and mileage reimbursement
• Stocked snacks, sodas, coffee, and lots of treats (including healthy alternatives)
• Monthly team activities including trivia nights, holiday parties and more.

Work you will do as an ISOutsource Engineer: 

• Adhere to standards and approved solutions introduced by the ISOutsource Engineering Leadership.
• Ensures computer networks, systems, and security are set up and functioning based on industry best practices.
• Ensures that hardware and software used in environments meets compatibility, performance, and user requirements.
• Ensures that networks and infrastructure are working optimally and free of design defects.
• Interface with consulting team for field infrastructure tasks and support.
• Interface with PMO for project-based engagements.
• Maintains networks and infrastructure to meet customer requirements.
• Maintains punctuality and thorough communication in all facets of internal and external customer engagements.
• Maintains required level of utilization.
• Participate in on call rotation twice a year.
• Performs maintenance on information systems, networks, and infrastructure.
• Prioritizes work in areas of expertise and at the appropriate level.
• Performs other duties as assigned.
• Daily entry of time for all activities.

Our ideal candidate will possess the following qualities:

• Willing to relocate or currently located in the Phoenix area
• A passion for customer service 
• Strong time management skills
• Prior consulting experience 
• Excellent communication skills (both technical and non-technical) 
• Demonstration of the ability to communicate effectively with non-technical decision makers

Highly sought-after experience and skill includes: 

• Networking –VLAN design and deployment. Proficiency at all layers of OSI Model. Experience with major brands of small/medium sized enterprise network infrastructure - Cisco, HPE, Sophos, Fortinet 
• Cloud Computing – Expertise with buildout, policies, administration, and troubleshooting with Infrastructure as a Service (IaaS) and/or Software as a Service (SaaS).  
• OSX – Desktop, Server, XSAN troubleshooting 
• Virtualization – VMWare, Hyper-V, Xen, EC2, Hyper-Convergence -Buildout, Deployment, Management, Troubleshooting 
• Exchange –2013/2016/2019/Exchange Online - Design, Deployment, Administration, and Troubleshooting 
• Windows Server – 2012/2012 /2016/2019 - Design, Deployment, Administration, and Troubleshooting 
• Networking – Cisco, HP Aruba, Fortinet, etc.- Switching, Routing, and IPsec Tunneling. 
• Short term strategic planning and budgeting for Information Technology 
• Strong Troubleshooting Skills 

Additional experience we look for includes: 

• SharePoint – highly desirable 
• MDM Solutions - highly desirable - InTune, JAMF, Workspace1, etc.
• Perimeter Security – Fortinet, Sonicwall, Cisco, Juniper, WatchGuard 
• Enterprise Security – MFA, PKI, Group Policy, antivirus, log management, encryption, best practices 
• Core Infrastructure – DNS, DHCP, Subnetting, Active Directory, Group Policy 
• Microsoft SQL Server – 2012/2014/2016/2017  
• Core Management Solutions – Backups, Monitoring, Configuration Management, DSFR 
• Desktop Management – Windows 7+, Mac, Linux 
• Mobile Platform Support – iOS, Android, MDM 
• Project Management 

Requirements: 

• Associate’s degree (AA.) or equivalent from a two-year college or technical school; or two+ years related experience and/or training; or equivalent combination of education and experience.

• Valid driver's license with insurance 
• Some local travel to and from clients is required 

ISOutsource is an equal opportunity firm.

We are driven by seeing our team succeed and grow, and we work to ensure everyone contributes to their fullest potential.  We consider all qualified applicants without regard to race, color, sex, religion, age, marital status, national origin, citizenship or immigration status, the presence of any sensory, mental, or physical disability, genetic information, honorably discharged veteran or military status, sexual orientation, gender identity, political ideology, status as a victim of domestic violence, harassment, sexual assault, or stalking, family status, source of income, or any other status or characteristic protected by applicable local, state or federal law.

Final candidates will be required to submit to a complete background check.