Medical Office Assistant

Medical Office Assistant

Position Details

College - VP Student Affairs-DIV

Executive Area - VP Student Affairs

Department - Sindecuse Health Center

Posting Number - S1647P

Job Type - Full Time, Regular

Pay Type - Nonexempt/Hourly

Pay Grade - B

Campus Location - WMU-Kalamazoo - Main Campus

Salary Range - Pay is commensurate with qualifications and experience, combined with an excellent benefits package.

Number of Vacancies - 1

General Summary - Supports the clinical services in an assigned unit by performing patient reception, registration and admission, appointment scheduling, medical record processing and cashiering.

Major Duties - Registers and makes appointments for patients. Answers questions regarding accessing care and using insurance. Collects demographic information from patient and scans documents into electronic system. Performs data entry of insurance information and verifies eligibility and coverage. Maintains updated knowledge of changing health care business processes. Performs cashiering functions, including processing patient payments, running daily revenue reports, and processing daily deposits. Explains insurance billing and basic claims process. Obtains insurance verification, secures pre-authorization determinations from local and external databases.

Minimum Qualifications - High school diploma or equivalent. One year's relevant experience. Medical office or clinical clerical support experience. Electronic health record experience.

Desired Qualifications - Some college coursework from an accredited institution. Three years' relevant experience. Knowledge of point and click software. Successful completion of medical secretarial or medical terminology training.

Physical requirements and working conditions - Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds. Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * Do you have a high school diploma or equivalent?
   • Yes
   • No
2. * Do you have one year of relevant experience?
   • Yes
   • No
3. * Do you have medical office or clinical clerical support experience?
   • Yes
   • No
4. * Do you have experience with electronic health record systems?
   • Yes
   • No
5. * Have you completed some college coursework at an accredited institution?
   • Yes
   • No
6. * Do you have three years of relevant experience?
   • Yes
   • No
7. * Do you have knowledge of point and click software?
   • Yes
   • No
8. * Have you successfully completed medical secretarial or medical terminology training?
   • Yes
   • No

Documents Needed To Apply

Required Documents

1. Cover Letter
2. Resume
3. List of References

Optional Documents

1. Other