Claims Apprentice

Liability Claims Trainee

Build your future in claims—no experience needed, just drive! Our liability claims trainee role is an entry-level position designed to prepare individuals for a career as a claims professional through a structured, hands-on training program.

Trainees participate in a multi-month development program combining classroom instruction, system training, supervised claim handling, coaching, and job shadowing. Successful completion of the program prepares the trainee to manage liability claims independently. This role provides a clear pathway into an associate claims specialist position upon successful program completion.

What you'll learn & do

• Investigate and document liability, bodily injury, and property damage claims
• Complete coverage reviews and understand liability exposure
• Communicate professionally with insureds, claimants, attorneys, and agents
• Document claim activity accurately and in compliance with company standards
• Participate in claim evaluations, reserving, and settlement discussions
• Progress from training scenarios to live claim handling with support

Training program overview

• Months 1–3: Claims fundamentals, systems training, written exams
• Months 4–6: Supervised live claim handling with audits and coaching
• Month 7: Job shadowing, final assessment, and graduation to independent handling

Qualifications

• Bachelor's degree or equivalent experience preferred
• Strong communication and organizational skills
• Willingness to obtain required adjuster licenses
• Interest in long-term career growth in claims

Your future starts here: benefits that support your lifestyle

• Competitive compensation
• Generous paid time off and paid company holiday schedule
• Medical, dental, vision, life, long-term disability, company match 401(k), HSA, FSA
• Paternal leave, adoption assistance, fertility and family planning assistance, pet insurance, retail discount programs
• Community volunteer opportunities
• Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
• Scholarships for dependents and tuition reimbursement to further your education
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who we are:

For over 65 years, Great West Casualty Company has provided premier insurance products and services to thousands of truck drivers and trucking companies across America. We have offices located around the country, and nearly 1,200 professionals are proud to call us an employer of choice. We are dedicated to the success, happiness, and wellness of our employees. If you are looking for a company where your contributions are valued, your continued learning is financially supported, and customer service is a priority, we want to talk to you. Apply today and join one of America's largest insurers of trucking companies as we help keep the nation's economy moving forward one mile at a time.

Location: South Sioux City, NE

Great West Casualty Company is an equal opportunity employer.