Sales Auditor

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country - but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun. Here, you won’t just help customers gear up for their next adventure – you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose! Education Associate’s degree in relevant field of study or equivalent years of related work experience. Work Experiences Minimum of two years work experience; Retail or related work experience is a plus. Skills Experience utilizing ERP accounting systems, specifically PeopleSoft and Oracle, a plus. Proficient use of Microsoft Office programs, including Word, Excel and PowerPoint. Strong technical aptitude: ability to quickly learn and operate new systems efficiently. Ability to cultivate and maintain positive working relationships with business teams. Ability to work well under pressure while consistently meeting time-sensitive deadlines. Detail-oriented, with the ability to thoroughly research and analyze data. Strong interpersonal, written, and verbal communication skills. Ability to listen effectively and follow direction. Highly organized, self-starter, and capable of working efficiently with minimum supervision. Acceptable level of hearing and vision to perform job duties. Responsibilities Assist in auditing individual store sales in the Oracle Retail Sales Audit Module (ReSa). Respond to playbook tickets and store emails to resolve transactional or funding errors in a timely manner and address customer-facing inquiries. Analyze, research, and resolve transaction discrepancies and exceptions. Utilize external merchant services platforms to research and process funding. Review and dispute chargebacks for card brands and private label tenders. Monitor and review chargeback submissions for timely completion. Required to learn company policies. Maintain confidentiality of Academy’s financial information. Duties may change; associates may be required to perform other duties as assigned. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties. Ability to maintain productivity in an office environment. Adhere to company work hours, policies, procedures, and rules governing professional staff behavior. Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law. #J-18808-Ljbffr Academy Sports + Outdoors