Palliative Care Manager

Job Description

Palliative Care Manager (LMSW)
Location: Grand Rapids, MI
Schedule: Full-Time
Position Overview
Are you a Licensed Master Social Worker (LMSW) ready to take the next step in your career and make a meaningful impact on patients and families facing serious illness?


We are seeking a compassionate, experienced Palliative Care Manager to help launch and develop a new palliative care program. This is an exciting leadership opportunity for a social worker who wants to help build a program from the ground up while continuing to provide direct patient care when needed.


Reporting directly to the CEO, the Palliative Care Manager will lead program development, oversee daily operations, support staff, and ensure high-quality, compliant care for patients and their families.
Key Responsibilities
• Lead program startup activities, including developing workflows, policies, procedures, and operational processes.
• Manage the program budget and monitor financial performance.
• Supervise and support palliative care staff in collaboration with the Medical Director.
• Ensure compliance with Medicare, Medicaid, commercial payer requirements, and accreditation standards.
• Assist with provider credentialing and payer contracting.
• Oversee scheduling, referrals, clinical documentation, and care transitions.
• Drive program growth, customer service, quality improvement, and operational efficiency.
• Provide direct social work services during program startup and as needed.
• Participate in the hospice Manager On-Call rotation.
Qualifications
• Master's degree in Social Work required.
• Active LMSW credential required.
• Hospice or palliative care leadership experience preferred.
• Previous program development or startup experience preferred.
• Experience with electronic medical records (EMR) and Microsoft Office applications required.
• Strong leadership, communication, interpersonal, and organizational skills.
• Ability to collaborate effectively with interdisciplinary teams and lead through periods of growth and change.
Compensation and Benefits
• Competitive salary
• Mileage reimbursement at the federal rate
• Generous paid time off (PTO)
• 403(b) retirement plan with employer match
• Medical, dental, and vision insurance beginning on Day One
• Employer-paid life insurance and short-term disability coverage
• Self-care coaching and Employee Assistance Program (EAP)
• Technology provided as needed, including a laptop, iPad, and cell phone
Make a Meaningful Impact
Join a mission-driven team dedicated to supporting patients and families through serious illness. Help shape a new palliative care program, develop innovative care models, and make a lasting difference in your community.


Apply today to learn more about this full-time Palliative Care Manager opportunity in Grand Rapids, Michigan, and surrounding areas.

#Indeed

Meet Your Recruiter

Stacy Farley
Production Supervisor

Stacy Farley specializes in Nursing, Behavioral Health, and Healthcare Services recruitment with Medical Edge Recruitment. She brings a compassionate, relationship-driven approach to connecting talented professionals with meaningful career opportunities while helping healthcare organizations build strong, dependable teams.

Known for her genuine care for others, consistency, and unwavering commitment to service, Stacy takes pride in building lasting relationships with clients and candidates. She understands that successful recruitment is about more than matching qualifications to a position - it's about listening, understanding individual needs, and creating connections that benefit everyone involved.

With extensive experience supporting recruitment across nursing, behavioral health, clinical leadership, and healthcare operations, Stacy brings a thoughtful and solutions-oriented approach to every search. Her expertise also extends to healthcare finance and revenue cycle management, allowing her to support organizations across both clinical and administrative functions.

A respected leader among her peers, Stacy is valued for her steady presence, collaborative spirit, and willingness to support those around her. Whether guiding a candidate through a career transition, helping a client navigate a challenging search, or mentoring fellow team members, she approaches every interaction with professionalism, empathy, and a genuine desire to help others succeed.