CMP Manager

Travel + Leisure Co. Job Opportunity

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Essential Job Responsibilities:

• Manage team to meet and exceed budgeted tour flow and VPG through training, motivation, contests and strategic scheduling.
• Field Leader - motivate, train, oversee CMAs and deliver supplies.
• Help resolve guest issues, complaints.
• Assist with reports and site updates.
• Resort tour reception and sales/marketing liaison.
• Recruiting, Interviewing and Hiring CMAs.
• Training - new hire and ongoing.
• Attendance record keeping.
• Comply with Human Resource and company policies.

Requirements:

• Excellent communication skills, previous supervisory experience.
• History of reliability, dependability and effective follow through.
• 2 years management or supervisory and 1 year timeshare, timeshare or vacation ownership experience required (CMP, OPC).
• Must be able to lift 25 lbs.
• Use of personal vehicle, valid driver's license and insurance required.
• Must be able to work flexible schedule.
• Must be proficient at Excel, Word and Outlook (Microsoft Office).
• Must have High School/GED.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You:

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io, including the title and location of the position for which you are applying.