Unit Coordinator

Unit Coordinator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As our Unit Coordinator, you will be a vital caregiver and the central hub, assuming responsibility for patient care processes from newborn to geriatric for a designated time frame. You will directly contribute to safe, therapeutic patient care while serving as the primary receptionist and secretary. Every day you will support safe patient care through multidisciplinary processes and coordinating unit activities. You will efficiently manage information flow and assist healthcare team members in delivering care across all patient age groups. To be successful in this role, you will demonstrate strong organizational and communication skills, a proactive approach to managing day-to-day operations, and a commitment to providing safe, therapeutic care while working effectively with the entire healthcare team.

• Performs receptionist and support duties at the assigned unit; handles incoming and outgoing communications, transfers calls appropriately, greets and assists visitors, answers questions in accordance with established procedures.
• Greets and assists all customers, physicians, patients, visitors and employees in a friendly and timely manner. Facilitates and directs communication among visitors, employees and physicians within the assigned work area. Assists physicians in locating patients, staff and information. Maintains and updates phone list/rolodex/database. Accesses and uses MSO.Net as needed.
• Schedules appointments, tests, etc. dispatches messages to other departments. Welcomes patient to unit for room set up, show video's, if applicable, orient to phones, television, dietary ordering, etc. Assists staff as necessary with securing of patient's personal belonging(s) and valuables for safekeeping with a family member, in the appropriate unit area, or with the Security Department, assuring proper documentation is completed. Makes follow up appointments for patients. Assists with gathering patient information. Monitors and promptly responds to call lights (per unit standard).
• Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s). Assists and follow up with non nursing requests such as dietary or environmental services, coordination of supplies, equipment repairs, requests for special beds, service requests for all computers, printers, scanners, discarding unwanted printing, troubleshooting printers, fax machines etc. Assists with all admissions, discharges, transfers and changes within the unit.
• Maintains a neat and organized work environment; orders, stocks and replenishes supplies and equipment as necessary; identifies and reports problems with supplies or equipment; enters equipment repair requests in system, tags equipment and removes from service.
• Verifies, orders and stocks supplies as needed. Maintains order in the unit on a regular basis. Cleans and returns charts and clipboards to appropriate places. Cleans equipment and returns to appropriate locations. Assists in maintaining overall appearance of the unit. Initiates work orders for repairs and maintenance including appropriate follow up. Labels and reports defective equipment and safety hazards. Cleans keyboard(s) according to protocol.

Required

• Completion of a recognized Unit Secretary Program (or coursework in a related field) or six months of recent related work experience, preferably in a medical setting

Common Spirit Health