System Administrator

# System AdministratorPowder HQ - Eden, UT 84310## System Administrator**Company Background**Powder is a year-round resort and real estate development project nestled throughout 12,000 acres in the Wasatch Mountains of Northern Utah. We are striving to be the premier place of being and doing, a destination that fuses outdoor recreation with a cultural and hospitality program that connects visitors with a deeper sense of self and purpose. Our core values come to life in a unique and natural setting of unparalleled beauty.Together we are one team, not an "us vs. them" mentality. We are focused on being a progressive employer with pay equity, inclusion, while building diverse teams.## QualificationsJob Title: Systems Administrator Department: ITStatus:FT Year Round SalaryReporting To: IT ManagerPosition Overview: As a key member of the IT team at Powder, the Systems Administrator supports the stability, security, and performance of the resort’s technology infrastructure. This role provides essential end-user support, manages servers and networks, and ensures the integrity of IT systems through proactive monitoring, maintenance, and documentation. Reporting to the IT Manager, the Systems Administrator plays a critical role in maintaining system reliability, supporting IT projects, and safeguarding the digital environment. This position requires strong technical knowledge across server environments, networks, cloud platforms, and business applications.Key Responsibilities:#### End-User and Application Support* Provide technical support for computer hardware, software, and network-related issues.* Troubleshoot issues, assist with installations, and resolve connectivity and access problems.* Support and configure business software applications in both on-premises and cloud environments (e.g., Microsoft 365, Google Workspace).* Collaborate with vendors or internal teams to address complex software issues and application configurations.#### System and Network Administration* Monitor and maintain servers, virtualization systems, networks, and core applications.* Assist in the configuration, installation, and upkeep of routers, switches, and firewalls.* Set up, manage, and maintain file, web, and database servers.* Implement and maintain cloud file sharing systems. Create and maintain Infrastructure monitoring systems#### Security and Backup Management* Assist with implementation of IT security measures and policies under the guidance of the Director of Infrastructure and Security.* Monitor for security threats and vulnerabilities; support security audits.* Act as a steward of alerts and incidents on the RMM and Alerts service board, ensuring timely and high-quality resolution.* Assist in the development and testing of backup and disaster recovery plans to ensure data integrity and continuity.#### System Monitoring and Incident Response* Serve as a first responder for system alerts during regular business hours.* Support the on-call management rotation and adoption of proactive alerting strategies.* Lead the stewardship of monitoring tools.#### Documentation and Process Improvement* Own and maintain documentation related to IT systems, processes, and procedures.* Promote and support a culture of “do, document, deliver” to ensure best practices are followed across the team.* Continuously improve documentation for clarity, completeness, and accessibility.#### Project and Technical Support* Support IT leadership in planning and executing IT projects, such as upgrades, migrations, and new deployments.* Contribute to system enhancements, process improvements, and technology adoption across departments.#### Professional Development* Stay current with emerging technologies, systems, and best practices through continuous learning.* Pursue relevant certifications, training, and development opportunities to enhance technical skills and support team success.### Required Skills and Experience* Proficiency with server and desktop operating systems* Experience with virtualization technologies* Strong understanding of cloud platforms (e.g., Microsoft 365, Google Workspace)* Familiarity with cloud file sharing solutions and application configuration* Working knowledge of NinjaOne, IT Glue* Ability to create and enforce IT policies and standard operating procedures* Scripting and automation skills* Advanced networking knowledge (routing, switching, firewalls, DNS, DHCP, etc.) + Unifi, pfSense* Excellent problem-solving skills and the ability to work under pressurePhysical Requirements:* Full range of body movements* Reach, push, pull, lift, and carry objects that may be heavy (40+lbs)* Prolonged periods of standing, walking, bending, and twisting* Walk on even/uneven/slippery terrain* Climb/descend stairsWorking Environment:Expected to be able to work in a multitude of outside mountain conditions. Periods of prolonged exposure to the elements such as warm and cold temps, heavy winds, intense precipitation, and poor visibility. #J-18808-Ljbffr