Lighting Controls Department Scheduler

Job Description

Job Description

Lighting Controls Department Scheduler

Peterson Scharck & Associates (PSA) – Systems & Controls Team

Location: Houston, TX (In-Office)

Job Type: Full-Time

The Role

Peterson Scharck & Associates is seeking a highly organized, customer-centric Department Scheduler to join our Systems & Controls Team. This individual will serve as the primary point of contact for our clients and field technicians, ensuring that lighting controls commissioning projects move from the initial request to successful completion.

If you are a detail-oriented professional who enjoys "puzzles"—aligning technician availability with project deadlines while maintaining top-tier customer service—this is the role for you.

Key Responsibilities

• Technician Coordination: Manage the daily and long-term calendars for our field technicians, optimizing travel and project hours for lighting controls commissioning.
• Project Lifecycle Management: Follow every commissioning job through its entire lifecycle, ensuring no project "stalls" between the site visit and final sign-off.
• Documentation Management: Gather, organize, and archive all project-related documentation, including startup reports, closeout photos, and commissioning logs.
• Customer Relations: Serve as the professional voice of PSA, communicating scheduling updates, requirements, and project status to contractors and end-users.
• Cross-Functional Support: Work closely with the Applications Specialists to ensure technicians have the necessary submittals and design intent documents prior to arriving on site.

Required Skills & Qualifications

• Customer Service Excellence: A proven track record of handling client requests with professionalism, empathy, and clarity.
• Extreme Attention to Detail: Ability to manage multiple moving parts, deadlines, and documentation sets without losing accuracy.
• Proactive Problem Solving: Ability to pivot schedules quickly when site conditions change or delays occur.
• Communication Skills: Strong written and verbal communication for professional email correspondence and phone coordination.
• Tech Savvy: Proficiency in standard office software and a quick learner of project management tools (e.g., Basecamp).

Why PSA?

We offer a fast-paced, collaborative work environment where your contributions directly impact the growth of our most exciting business segment.

• Competitive Compensation: Commensurate with experience.
• Comprehensive Benefits: Health/Dental insurance, 401k with match, and Life/Accident insurance.
• Culture: A team-oriented sales environment that values reliability and self-motivation.

Peterson Scharck & Associates is a leading lighting and lighting controls manufacturer's sales representative located in Houston, TX. Our mission is to provide the best value in lighting and lighting controls systems solutions to the design and construction community in the greater Houston and Southeast Texas region. We do this by combining our industry leading architectural and commercial brands with the expertise and creative talent of our professional staff to transform our clients' challenges into practical and affordable solutions which achieve both design and performance intent.

Company Description

Peterson Scharck & Associates is a leading lighting and lighting controls manufacturer's sales representative located in Houston, TX. Our mission is to provide the best value in lighting and lighting controls systems solutions to the design and construction community in the greater Houston and Southeast Texas region. We do this by combining our industry leading architectural and commercial brands with the expertise and creative talent of our professional staff to transform our clients' challenges into practical and affordable solutions which achieve both design and performance intent.