Senior Software Engineer, Technical Lead

Description About the Role As a Senior Software Engineer, Technical Lead at NinjaOne, you are a highly experienced and influential engineer who helps shape the technical direction of the company. You operate with a high degree of autonomy and are trusted to tackle complex, high-impact projects that span multiple teams, ensuring technical excellence and driving best practices across your domain. You’ll take ownership of large-scale technical initiatives, making sure our software architecture is scalable, maintainable, and aligned with business goals. You’ll proactively address challenges, mentor engineers, and play a significant role in setting technical standards across the organization. As part of a team of engineers and technology experts, you’ll deliver mission-critical services that help our customers manage, protect, and maintain millions of endpoints and servers. You’ll design and develop high-availability software systems that support our global operations. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OH, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. Onsite interviews may be required for this role. We hire the best software engineers, but experience in our stack can’t hurt: NinjaOne is built on Java, Kotlin, C++, Golang and Postgres; supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you. What You’ll be Doing Technical Leadership & Architecture: Influence critical architectural decisions and oversee the implementation of complex technical solutions. Bring deep system design expertise to ensure the long-term sustainability and scalability of our systems, balancing technical debt, performance, and business needs. Autonomous Decision-Making: Make high-impact technical choices with minimal oversight. You are a go-to voice for evaluating trade-offs and setting direction across your domain. Cross-Functional Collaboration: Partner with product, infrastructure, and engineering teams to align on technical decisions and ensure solutions are both practical and forward-looking. Mentorship & Standards: Mentor and elevate engineers across the organization, guiding best practices and helping establish technical standards that raise the bar for the entire engineering team. Ownership of Large-Scale Initiatives: Take full ownership of complex, multi-team initiatives, proactively identifying challenges, driving resolutions, and incorporating insights from customer support and operational data. Quality Advocacy: Champion and implement quality assurance practices to deliver robust, high-performance software that meets our customers’ high expectations. AI-Assisted Engineering: Use AI tools in your daily workflow and help your team adopt AI-assisted practices responsibly and effectively. Other duties as needed. About You 12+ years of Java software development, particularly for product applications 5+ years designing and operating highly scalable systems Proven experience solving complex system design challenges at scale, including identifying bottlenecks, quantifying improvements (throughput/latency), and clearly articulating your personal contributions Hands-on production experience implementing distributed-systems patterns such as Saga, CQRS, outbox, circuit breaker, bulkhead, event sourcing, and idempotency keys, including handling partial failures and building compensation logic Expertise in API design and RESTful services, with experience in frameworks like Spring (Spring Boot) or Jersey Experience building systems that integrate with APIs, webhooks, and third-party platforms, and designing extensible integration architectures that don’t require rewriting core logic for each new integration Proficiency in relational database design and development, including schema and data modeling, normalization vs. denormalization, indexing and partitioning, and efficient querying of large tables Experience debugging complex database issues (performance, data integrity, migrations) and evaluating relational vs. non-relational stores for new systems Strong command of object-oriented programming (OOP) design principles and practices In-depth knowledge of quality testing practices and a track record of delivering high-quality software Active, practical use of AI tools across coding, testing, debugging, and code review, with a sound approach to validating AI-generated code before it ships Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent work experience About Us NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $190,000 - $280,000 per year. For roles based in New York, the base salary hiring range for this position is $190,000 - $280,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #J-18808-Ljbffr NinjaOne