Field Superintendent - New Installation

We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Field Superintendent - New Installation Your main responsibilities Primary Function: Field Supt. is responsible for the installation of new construction to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction. Also responsible for employee selection, training and safety for all assigned projects. Essential Functions Assure that each installation project meets Company quality standards and meets all contract requirements. Monitor job completion check points and implement any required corrective action in order to drive installation performance to Best Demonstrated Practice Model. Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision. Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety. Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives. Evaluate and initiate requests for tooling where such tooling would support productivity improvement. Maintain and manage proactive relationships with local IUEC business agent. What you bring Position Specifications Education: Undergraduate degrees, licenses and/or certificates may be helpful but not required. Work Experience: Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Region goals. Must have ability to communicate well, both verbally and in writing, and have proven leadership skills. Critical Skills: Computer Skills – Required knowledge of software and/or any programs to be used including the level of expertise. Problem Solving – Nature and complexity of problems required to be solved, and the level of analysis, independent judgement, and planning required to be used. The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilise the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimised. The field Superintendent must be able to make sound judgements as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements. Additional skills – Must be able to teach the hourly employees the Company’s methods of quality, productivity and safety. Must persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity. Must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. Must be able to demonstrate to customers that they are receiving fair value for their expenditures. What’s in it for you? Fully vested 401k match, up to 7% of total eligible compensation. Competitive Medical, Dental and Vision Plans – Effective from first day of hire. 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 company observed holidays. Tuition Reimbursement – Eligible after 6 months of service. Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption. A wide range of development opportunities to boost your professional and leadership growth. Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow. Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles. Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values: Safety: Uphold the highest safety standards for all. Integrity and Trust: Foster honest, ethical relationships. Create Value for the Customer: Deliver innovative, reliable solutions. Quality: Ensure excellence in every product and service. Commitment to People Development: Nurture our people, they are the heart of our success. At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status. Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency. #J-18808-Ljbffr Schindler Group