Manager - Water Site Support

Responsibilities Provide on-site leadership, supporting daily operational and business needs. Lead, assign, and support the development of a team of site engineers, fostering growth and accountability. Deliver high-quality customer support, including system troubleshooting, field services, system startups, upgrades, and execution of smaller-scale projects. Build and maintain strong customer relationships to promote satisfaction, trust, and long-term business growth. Develop and implement training and development plans to prepare team members to meet evolving customer and technical needs. Collaborate with the Manager of Detroit Water Projects to align staffing and support resources with project schedules. Support estimating efforts and resource planning for future customer support and business opportunities. Drive effective, innovative solutions to customer challenges, strengthening Emerson’s value in the water and wastewater industry. Partner with customers to resolve technical, contractual, and warranty matters while balancing service excellence with business objectives. Promote a culture of safety, integrity, collaboration, and continuous improvement in all activities. Requirements Bachelor’s degree in engineering, a technical field, or equivalent combination of education and relevant experience 8+ years of experience in control systems, preferably in Water and Wastewater Experience leading field services or project engineering teams for customer-facing projects Willingness and ability to travel up to 20% domestically Authorization to work in the United States without the need for current or future sponsorship #J-18808-Ljbffr Jobtailor