Dental Assistant

Rivertown Dental Assistant Opportunity

Imagine a workplace where the moment you walk in, you feel valued, supported, and excited for the day ahead. Welcome to Rivertown Dental, a modern, privately owned dental practice on a mission to change the landscape of dentistry. We are equipped with the latest dental technology, a full suite of in-house specialty services, as well as abundant opportunities for growth and development. We pride ourselves on a world-class culture that allows our team to focus on self-care, so that they can better serve their team, patients and community! Our world-class culture isn't just something we talk about - it's something we live. Every day at Rivertown Dental is a new opportunity to make an impact.

One of the most rewarding aspects of being a dental assistant at Rivertown is helping patients feel at ease, transforming their experience into something positive and comfortable. Building genuine connections with patients and having them request to see you again is an incredible feeling. It's not just about saving smiles; it's about changing perspectives, building relationships, and working together as a team to provide the best care possible.

We don't just work together - we grow together. The culture is one of passion, connection, and shared purpose. It's a place where we come together to motivate, support, and collaborate - not just in density, but in life. We take our expectations seriously, but we also know how to create an environment that is healthy, balanced, and fun. This is more than a workplace, it's a place where we all thrive!

Performance Objectives (including but not limited to):

• Discuss treatment options to patients in the RTD Way to help them understand the importance of the treatment.
• Helps the team manage dental and medical emergencies by maintaining CPR certification, emergency drugs and oxygen supply, directory of emergency numbers and adhering to the RTD Emergency SOP & Safety Plan.
• Maintains patient confidence and protects operations by keeping information confidential.
• Is proficient and professional when handing off patients to the front office staff (following exams and procedures) to ensure patient scheduling of procedures.
• Willingness to assist with assigned doctor but flexible to assist when necessary with other doctors
• Taking dental radiographs (PA, BW, CBCT & IO images)
• Asking about the patient's medical history and taking blood pressure and pulse
• Treatment documentation and planning
• Preparing and sterilizing instruments and equipment
• Supporting assistants, hygienist and all doctors when necessary
• Assisting dentists in managing medical and dental emergencies when necessary.
• Helping patients feel comfortable before, during and after dental treatment
• Assist doctors in educating patients to encourage patient case acceptance.
• Teaching patients appropriate oral hygiene strategies to maintain oral health; (e.g., tooth brushing, flossing)
• Taking impressions/digital scans of patients' teeth for study casts (models of teeth)
• Communicating with patients and suppliers (e.g., post operative calls, patient clinical calls, equipment maintenance and ordering supplies)
• Helping to provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, periodontics, prosthodontics, endodontics and oral surgery
• Ability to digitally scan, design crown/bridge and fabricate CEREC crowns/bridges/implant crowns
• Turn over clinical operatory in timely manner for next dental procedure
• Protects patients and employees by adhering to infection-control policies and protocols.
• Monitors clinical dental supply inventory by checking stock to determine inventory level and anticipates needed supplies.
• Monitor and track lab cases; orders parts when necessary for lab cases
• Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, and calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Assignments and/or tasks as requested and agreed upon for the betterment of RTD utilizing individual time & talents.

Capabilities/Key Competencies:

• Embraces opportunities for learning and professional growth & development through continued education & training.

We Offer:

• Amazing self-care incentives & reimbursement
• Flexible Scheduling
• Medical, Dental, & Vision Insurance
• 401K (with matching opportunities)
• Paid Vacation Pay & Holiday Pay
• Paid CE & Team CE - No need to worry about extra CE
• HIPAA, OSHA & CPR Training on site
• Referral Program
• Employee, Spouse, and Child Life Insurance
• Education Assistance
• Uniforms Provided & Laundered in Office
• A privately owned, group practice that is growing in the Coulee Region with advancement opportunities

Requirements

• Dental Assisting Certification (preferred)
• 1+ years experience in a dental office (preferred)
• Experience with EMR (electronic medical records) and medical terminology
• Proficiency assisting the dentist during a variety of treatment procedures
• Bilingual Dental Assistants, encouraged to apply, and will be compensated at an increased rate.

Physical Requirements:

• Flexibility to travel within Rivertown Dental to other office locations when asked upon

The ideal candidate will have completed Dental Assistant School and have worked in a dental clinic setting, but education is not required - You are still encouraged to apply if you have Dental Assisting experience!