Customer Service Manager

Overview Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family‑owned company founded on growth, stability, and the mindset that “nothing is impossible”. 84 Lumber is hiring immediately and has the perfect career opportunity for you! Location 4330 S Decatur Blvd, Las Vegas, NV 89103 Comprehensive Benefits Package Monthly performance incentives (both store and personal‑level bonus potential) Paid Time Off (PTO), sick and personal days Medical, dental and vision insurance Holiday pay Flexible Spending Accounts (FSA) for medical and dependent care Annual profit sharing and 401(k) with employer match (based on company profits) Discounts on building materials and other retail partnerships Responsibilities Assist salespeople in managing their customer accounts Address customer inquiries and resolve complaints Order and process materials and assist with back charging Customer service, strong communication skills, detail oriented Sourcing material and accounts receivable Qualifications Interface with customers, providing updates on delivery and schedules Facilitate the resolution of problems and issues between customers and production Provide detailed updates on shipments, tracking data, ship‑to‑date counts and remaining deliveries Direct order entry/processing, ensuring orders are put to the floor correctly and efficiently Support sales and customers with pricing information and other inquiries Other duties assigned by management Bilingual (English/Spanish) Preferred Preferred #J-18808-Ljbffr