Cloud Computing Engineer I

University Operations: University Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience. Visit our website or follow us on Facebook and Instagram to learn more. The Opportunity: The UCF IT department within University Operations is seeking a Cloud Computing Engineer I to join the Enterprise Infrastructure team and support the administration, maintenance, and optimization of cloud-based and Microsoft infrastructure services. This position plays a key role in supporting the university's Microsoft Azure environment and core infrastructure technologies, ensuring reliable, secure, and efficient operations that support academic, research, and administrative functions across the institution. Responsibilities: Provide operational support for Microsoft Azure cloud infrastructure and core Microsoft services, including Active Directory, DNS, MECM, and SCOM. Respond to service requests and incidents, troubleshoot infrastructure-related issues, and upscale complex problems as needed. Perform routine Azure deployments, including virtual machines, virtual networks, storage accounts, and other cloud resources using established standards and best practices. Monitor cloud infrastructure performance, availability, and cost metrics using tools such as Azure Monitor and Log Analytics. Develop, maintain, and execute automation and Infrastructure-as-Code solutions utilizing PowerShell, Terraform, and related technologies. Support IT service management processes, including request fulfillment, change management, documentation, and operational procedures Maintain technical documentation, standards, and knowledge base resources to support operational excellence and team collaboration Assist with infrastructure security and compliance activities, including access reviews, audit support, and remediation efforts. Participate in continuous improvement initiatives that enhance the reliability, scalability, and security of cloud infrastructure services Minimum Qualifications: Bachelor’s degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6). Preferred Qualifications: Experience with Microsoft Azure cloud services, including virtual machines, networking, storage, and monitoring tools. Knowledge of Microsoft infrastructure technologies, including Active Directory, DNS, MECM, and SCOM. Experience with automation and Infrastructure-as-Code tools such as PowerShell and Terraform. Foundational knowledge of cloud computing concepts and enterprise infrastructure technologies. #J-18808-Ljbffr University of Central Florida