Receptionist Part-Time

Administration Part-Time, Amarillo, TX, US Salary Range: $14.00 To $16.00 Hourly Schedule will be M-F and an occasional Saturday / 9am-1pm or 10am-2pm / Business Casual attire is required! The part-time receptionist position is generally the first point of contact for our company with the public. You will interact on the telephone and in person with client families and must be courteous, professional, and helpful. You will provide administrative support to families, funeral directors, managers, and co‑workers. Essential Functions & Responsibilities Demonstrate trust, compassion, and empathy in performing all aspects of the position. Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with families, co‑workers, and management. Provide first point of contact with the public. Answer telephones in a professional manner; greet families, and ensure their comfort. Ensure the funeral home is “family ready” at any given time. Maintain cleanliness of the reception area, conference rooms, viewing rooms, chapel, restrooms, and administrative areas within the funeral home. Be a conduit of information in and out of the funeral home. Ensure appropriate office supplies are on hand. Assist in the administrative side of completing, checking for accuracy, and filing the necessary forms and documents associated with death, including insurance, social security, military, death certificates, etc. Provide administrative support for funeral directors and managers regarding memorial packages, including creating/designing and printing memorial books, acknowledgement cards, memorial folders, stationery, bulletins, tribute videos, etc. Remain current with all technology the company provides to enhance job efficiency. May be primarily responsible for scheduling support staff for services. May also serve as liaison between support staff and funeral directors, acting as conduit of information regarding services, family needs, special requests, meetings, and special events, etc. Provide assistance with daytime funeral and memorial services. Assist with setting up equipment for services and visitations, tables, table cloths, coffee/water/refreshments, family display items, etc. Other business‑related duties as assigned. Bilingual Spanish/English is a plus but not required. Education & Experience High School Diploma or Equivalent Two (2) years of administrative support experience Good written and verbal communication skills needed for interactions with grieving families, co‑workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner; Collaborate easily with co‑workers, keep shared information up to date, and work well independently and on projects; Works with other departments as needed. Shares viewpoints and information openly and listens attentively to others' ideas and suggestions. Communicates in a timely and effective manner with the manager. Proactively contributes to group objectives; volunteers to help others as needed. Ability to interface well with personnel at all levels. AAP/EEO Statement Equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists. #J-18808-Ljbffr