IT Technician, KeyBank Center

The opportunity Delaware North Sportservice is hiring a part-time seasonal IT Technician to join our team at KeyBank Center in Buffalo, New York. With all technology at your fingertips and the Operation Lead by you, you will work to support daily technical operations. Apply to join our team if you are an IT Technician who enjoys troubleshooting, assisting with implementing computing technology associated with applications, data, communications, hardware, and networks. Working in this amazing venue, you will fit right into our collaborative team. Pay $16.00 - $19.00 / hour Information on our comprehensive benefits package can be found at What we offer We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Provide maintenance and support for desktops, laptops and end-user support for hardware and software systems Assist implementing solutions at the operating location, ensuring solutions are consistent with the overall IT strategy of Delaware North Set up and maintain computer software and hardware, user account and computer configurations for team members Actively prioritize and resolve issues and end-user help requests during normal business hours as well as during events Record, track, and document successful and unsuccessful actions made through help desk request problem-solving process More about you Minimum 6 months to 1 year of experience in a technical support role Experience with point of sale is preferred Experience with property management systems, retail systems, cloud-based computing, network support, and Windows Excellent verbal and written communication, organization, and sales skills in a customer service-driven industry Team-oriented and able to prioritize job responsibilitiesAbility to work a part time, flexible schedule, including nights, weekends, and holidays Shift details Days Evenings Holidays M-F Evenings as needed Weekends Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr