Doula Support Associate

Provides proactive advance planning, as well as companionship, comfort, and guidance while clients face the phases of an end-of-life illness. Serves those at Landis Homes, its affiliates, and the greater community. Works flexible hours as needed.Embraces and supports the organization's mission, vision and guiding valuesRespects the dignity, honor, and diversity of all personsFunctions as a positive team member in the development and encouragement of relationships that support community, both interdepartmentally and intra-departmentally, with an Honoring Lives philosophy of serving othersDemonstrates flexibility and openness of learning and adapting to change as roles and expectations evolve over timeSupport the client's end-of-life planning, legacy project, vigil needs, and closureEngage loved ones and volunteers in meaningful, supportive activities as desired by the clientRefer clients to appropriate services outside the scope of the doula roleRespect the involvement of clergy and chaplains as desired by the clientSupport family connections as preferred by the clientParticipate in rituals such as the Walk of Honor on the Landis Homes campus and other end-of-life rituals off campus as appropriateProvide presence and comfort during the vigil and dying processOffer caregiver education and respite presence, normalizing expected changes in the dying process without providing medical adviceCoordinate practical next steps after death, including rituals, space care, and connections with funeral or memorial providers, according to the client's wishesProvide early engagement from diagnosis onward to prioritize what matters most and prepare for anticipated changesAssess the needs and desires of the client and complete a Service AgreementMaintain clear role boundaries as a non-medical support professional and refrain from clinical tasks or medical adviceCollaborate proactively with the interdisciplinary team such as hospice, palliative care, chaplains/clergy, social work, nursing, and volunteers to ensure aligned supportAdhere to compliance policies regarding confidentiality, HIPAA regulations, and resident and client rightsComply with regulatory agency standards and applicable policies and proceduresComply with safety and infection control protocols in all aspects of the jobDemonstrate understanding of the Code of Conduct and abide by its guidelines in all aspects of the jobAttend in-services and team meetings as required for the roleDocument services provided in accordance with organizational standardsAdditional duties and responsibilities as assignedMust be at least 18 years of age.Bachelor’s degree in Human Services field or equivalent experienceCompletion of recognized End-of-Life Doula training program required, will consider those willing to get needed trainingMinimum 1 years of experience providing direct support in end-of-life, hospice, palliative care, or related settings preferredStrong skills in emotional presence, active listening, and non-directive supportKnowledge of grief processes and family dynamics at end-of-lifeProficient in use of computer and related technology required for the roleGood verbal, non-verbal, and written communication skills requiredOpenness to supporting diverse beliefs and traditions #J-18808-Ljbffr Landis Communities