Medical Biller and Medical Office Manager
Total Extended Care Services
Job Title: Medical Biller and Office Manager Location: Livonia Job Type: Full-time Job Summary We are seeking a highly organized and detail‑oriented individual to join our healthcare team as a Medical Biller and Office Manager. This position is responsible for managing all aspects of medical billing, coding, and insurance claims while ensuring the smooth day‑to‑day operations of the office. The ideal candidate will possess strong administrative skills, be proficient in medical billing software, and have a deep understanding of medical insurance policies and compliance standards. Key Responsibilities Medical Billing & Coding Accurately review patient records to ensure proper coding of diagnoses, procedures, and treatments. Submit insurance claims and follow up on outstanding claims. Ensure that billing procedures comply with healthcare laws, regulations, and insurance policies. Monitor and track patient accounts to verify that payments are made timely. Review and process patient billing inquiries, addressing issues related to charges, insurance claims, and payment schedules. Maintain accurate and up‑to‑date patient billing information and files. Work with insurance providers and healthcare professionals to resolve billing discrepancies and appeals. Keep updated on changes in insurance policies, coding standards (e.g., ICD‑10, CPT), and healthcare billing regulations. Office Management Oversee day‑to‑day office operations, including managing office supplies, scheduling, and coordinating meetings. Supervise and train administrative staff, providing guidance and support. Manage patient appointments, ensuring timely and accurate scheduling. Maintain a clean, organized, and efficient office environment. Serve as the main point of contact for vendors, ensuring smooth coordination for supplies and office services. Handle general office correspondence, including emails, phone calls, and mail. Prepare reports and assist with budgeting for office operations and expenditures. Ensure compliance with healthcare privacy laws, including HIPAA, to protect patient information. Additional Responsibilities Assist in developing and enforcing office policies and procedures to streamline operations. Collaborate with healthcare providers and management to ensure effective communication and patient care. Handle patient inquiries related to billing, insurance, and office procedures. Manage and resolve conflicts, complaints, and issues within the office environment. Qualifications High school diploma or equivalent; additional education or certifications in medical billing, office administration, or healthcare management is a plus. Proven experience as a Medical Biller, Office Manager, or in a similar administrative role in a healthcare setting. Strong knowledge of medical terminology, insurance codes, and billing procedures. Familiarity with billing software (e.g., Epic, Kareo, or similar) and office management tools. Ability to handle sensitive and confidential information with discretion. Excellent organizational, communication, and multitasking skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office software. Knowledge of HIPAA and healthcare compliance regulations. Leadership skills and experience managing a team are highly preferred. Benefits Competitive salary. Health, dental, and vision insurance. Paid time off (PTO). Retirement plan options. Continuing education opportunities. If you're a motivated, detail‑driven professional with a passion for helping others and managing efficient office operations, we encourage you to apply for this exciting opportunity! #J-18808-Ljbffr Total Extended Care Services
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