ERP - Business Analyst WMS

JOB DESCRIPTION

RF-SMART Functional Analyst / Administrator

We are seeking a highly capable RF-SMART Functional Analyst to support, administer, and enhance our warehouse and inventory operations within the JD Edwards (JDE) ecosystem. This role bridges business operations and technology, focusing on RF-SMART configuration, workflow optimization, and user support, while leveraging foundational JDE knowledge.

The ideal candidate is hands-on, process-oriented, and comfortable owning RF-SMART administration, troubleshooting issues, and driving continuous improvement across warehouse processes.

Key Responsibilities

RF-SMART Administration & Configuration

• Administer and maintain RF-SMART environments (user setup, security, device configuration).
• Configure RF-SMART workflows including receiving, picking, packing, shipping, inventory movements, and cycle counting.
• Customize RF-SMART forms, menus, and business logic to align with operational requirements.
• Support RF device setup (handheld scanners, printers) and troubleshoot connectivity/performance issues.

JD Edwards (JDE) Functional Support

• Work within JDE modules such as Inventory Management, Warehouse Management, and Procurement.
• Analyze and troubleshoot integration points between RF-SMART and JDE.
• Support UAT, deployments, and system changes impacting warehouse operations.

Process Improvement & Workflow Optimization

• Partner with warehouse and operations teams to identify inefficiencies and recommend solutions.
• Design and implement improved RF workflows to increase accuracy and throughput.
• Document standard operating procedures (SOPs) and system configurations.
• Lead or participate in continuous improvement initiatives.

Support & Troubleshooting

• Serve as the primary point of contact for RF-SMART-related issues.
• Diagnose and resolve functional and basic technical issues in a timely manner.
• Coordinate with IT, developers, and vendors when escalation is required.
• Monitor system performance and proactively address potential issues.

Required Qualifications

• 3+ years of experience with RF-SMART (or similar warehouse mobility solutions).
• Working knowledge of JD Edwards (JDE), especially Inventory and Warehouse processes.
• Experience configuring RF workflows and supporting warehouse operations.
• Strong understanding of warehouse processes (receiving, picking, shipping, inventory control).
• Ability to troubleshoot functional/system issues and translate business needs into system solutions.

Preferred Qualifications

• Experience with RF-SMART forms customization and advanced configuration.
• Familiarity with JDE E1 tools, tables, and data structures.
• Experience with barcoding, label printing, and RF hardware.
• Exposure to SQL, reporting tools, or integrations is a plus.
• Experience supporting go-lives or system implementations.

Key Skills

• Problem-solving and analytical thinking
• Strong communication between technical and non-technical teams
• Process-oriented mindset
• Attention to detail and data accuracy

Ability to work independently and manage priorities