Tax Relief Clerk

:

WAGE: $18.29

DEPARTMENT: Clerk Auditor

PERSONNEL STATUS: Part Time

BENEFITS: None

OVERVIEW :

Under general guidance and direction of the Public Services Manager, assists the Tax Relief Specialist in implementing the County Tax Relief Programs. Performs specialized and complex clerical work requiring the exercise of independent judgment to ensure program efficiency, accuracy, and compliance.

IMPORTANT NOTE:

This position is currently operating under one time funding through 12/31/2024. Based on the program and needs of the community for tax relief assistance, this position may become a position with ongoing funding future. Please note that continued funding is not guaranteed and will be reviewed at the next budget cycle.

This is a part time position working up to 19 hours per week, with the shifts working in the afternoon/early evening.

YOUR RESPONSIBILITIES :

(Any one position may not include all of the duties listed, nor do the listed examples include all duties found in positions of this class.)

Administers statutory tax relief programs for those who are: homeowners who are blind, veterans with a disability, low-income, and/or senior citizens.

Advises tax relief program applicants and provides information on available resources. Conducts phone conversations, meetings, and off-site presentations as needed.

Professionally and pleasantly assists the public in understanding, completing, and gathering the required information to submit a tax relief application.

Corresponds with tax relief and exemption applicants. Communicates complex information in an easy to understand way both written and orally. Manages time wisely to track and monitor applications to ensure adherence to deadlines.

Reviews tax relief applications and related forms and documents to assess applicant information and determine eligibility.

Locates and applies appropriate rules, code, and law to circumstances as appropriate. Enters decisions into the tax software system.

Discusses legal or policy questions with Clerk/Auditor supervisors and County Attorney staff, as needed.

Maintains strict confidentiality of applicant information and other protected data; Related documents may include medical reports and expenses, Federal and State income tax returns, year-end financial forms and schedules, investment statements, financial aid, and other financial records.

Monitors processing of tax relief applications. Coordinates application processing workload within the County Clerk/Auditor's Office. Assists in design and review of annual tax relief applications, both paper and web-based versions.

Reviews properties previously qualified for tax relief. Monitors changes in ownership or use. Reports potential fraud. Audits applications for compliance with policies, standards, and statutes.

Develops and implements training for new and existing staff assigned to assist with processing tax relief applications.

Processes late tax relief applications according to current state statutes, administrative rules, and guidelines from the Utah State Tax Commission and county ordinances and policies.

Processes applications for new and continuing property tax exemptions for non-profit organizations according to current state statutes, administrative rules, and guidelines from the Utah State Tax Commission and county ordinances and policies.

Operates office equipment as required. Performs related work as required. Other duties as assigned.

ABOUT YOU :

Education: High school graduate or equivalent.

Experience: Two years of increasingly responsible experience in general clerical, records, or secretarial work.

Knowledge: Considerable knowledge of modern office practices and procedures. Considerable knowledge of grammar, spelling, punctuation, and basic math. Considerable knowledge of the specialized skills required by the position. Knowledge of basic software including Excel, Word, Outlook, and Adobe Acrobat.

Skills: Skill in typing at 40 wpm. Advanced customer communication skills.

Abilities: Ability to quickly and accurately perform complex clerical work requiring a significant exercise of independent judgment and attention to detail; ability to make mathematical computations rapidly and accurately; ability to communicate effectively verbally and in writing; ability to establish and maintain effective working relationships with employees, other departments, and the general public.

PHYSICAL DEMANDS :

The physical demands described here are representative of those that an employee must successfully perform for the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities by this job include close vision, ability to adjust focus, and ability to distinguish between shades of color and patterns. The employee may occasionally drive a motor vehicle.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment. This role routinely uses standard office equipment such as a laptop, desktop, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate. Work occasionally exposes the incumbent to stress, contagious or infectious diseases, strong smells or odors, and/or potentially hostile situations due to interactions with the public.

Job Types: Part-time, Temporary

Pay: From $18.29 per hour

Expected hours: No more than 19 per week

Experience level:

• 2 years

Schedule:

• Evening shift
• Monday to Friday

Ability to Relocate:

• Ogden, UT: Relocate before starting work (Required)

Work Location: In person