Accounts Receivable and Collections Specialist

Accounts Receivable and Collections Specialist Accounts Payable Support All Fleet Inc. Zion, Illinois | Full Time | On Site Own the Financial Finish Line for a Nationwide Operation Behind every truck we get back on the road is an invoice that must be accurate, submitted, approved, and collected. All Fleet Inc. is looking for an experienced Accounts Receivable and Collections Specialist who can own that finish line. All Fleet is a nationally recognized emergency mobile truck and trailer repair company headquartered in Zion, Illinois. Our operation runs 24 hours a day, 365 days a year, supporting commercial fleets through a growing nationwide service network spanning more than 20 states. Our technicians respond to breakdowns at roadsides, terminals, docks, and customer yards. We also provide scheduled mobile maintenance, DOT inspections, diagnostics, tire service, brake repair, trailer repair, and other services designed to keep commercial equipment moving. This is a fast paced nationwide operation. Our accounting team must move with the same urgency and accountability as the people serving our customers in the field. We need someone who can make sure completed work becomes collected revenue. This Is Not a Passive Accounting Position We are not looking for someone who sends an occasional statement and waits for the customer to respond. We need someone who takes ownership of the entire accounts receivable process. That means sending invoices, tracking aging, making collection calls, resolving disputes, documenting commitments, and following through until payment is received. You should be comfortable asking directly for money while maintaining strong customer relationships. You should know when to be patient, when to push, and when an account needs to be escalated. You will also help oversee accounts payable by reviewing vendor invoices, tracking due dates, and making sure legitimate company obligations are properly documented and paid. What You Will Own Accounts Receivable and Billing Prepare and submit customer invoices accurately and on time Verify invoices contain the required purchase orders, approvals, photos, signatures, and supporting documentation Submit invoices through customer portals and other required billing systems Manage the accounts receivable aging report and maintain a clear plan for every past due balance Contact customers consistently by phone and email to secure payment Obtain firm payment commitments and document every collection activity Investigate short payments, rejected invoices, missing purchase orders, and billing disputes Work directly with operations, dispatch, technicians, customers, and leadership to resolve issues delaying payment Reconcile customer accounts and research unapplied or incorrectly applied payments Escalate high risk and seriously delinquent accounts before they become larger problems Provide leadership with accurate updates on aging, disputes, payment commitments, and collection risk Identify recurring billing problems and help improve the process that caused them Accounts Payable Support Review incoming vendor invoices for accuracy and completeness Confirm bills have the proper approvals and supporting documentation Track due dates and help ensure obligations are paid according to company priorities Research pricing differences, duplicate charges, credits, and other discrepancies Communicate with vendors regarding invoice and payment questions Maintain organized and accurate accounts payable records Help prevent missed, duplicate, incorrect, or unauthorized payments What Success Looks Like Completed work is invoiced without unnecessary delay Every past due account has current notes and a defined next step Collection calls and follow ups happen consistently without reminders Customer disputes are identified early and driven to resolution Promised payment dates are tracked and enforced Past due receivables decrease because you actively manage them Vendor bills are accurate, organized, and handled on time Leadership always knows what is owed, what is at risk, and what requires attention Nothing quietly falls through the cracks You may be a strong fit if you: Have at least three years of accounts receivable, business collections, billing, or related accounting experience Have a proven record of collecting past due commercial accounts Are confident making collection calls and directly asking for payment Can be persistent without damaging important customer relationships Know how to investigate and resolve the underlying reason an invoice has not been paid Are highly organized and can manage a large volume of open invoices and follow ups Work with urgency without sacrificing accuracy Communicate clearly, professionally, and directly Take ownership instead of waiting for someone to tell you what to do next Follow through until the issue is completely resolved Are comfortable holding customers, vendors, and internal team members accountable Can prioritize effectively when multiple issues require immediate attention Are proficient with Excel and comfortable learning new accounting, billing, and operational systems Experience in transportation, trucking, fleet maintenance, roadside repair, towing, logistics, or another high volume service business is strongly preferred. Why Join All Fleet? All Fleet is not a small local repair shop operating inside a single market. We are a growing nationwide service organization supporting commercial fleets around the clock. The work is fast, the problems are real, and strong performers have the opportunity to make a visible impact. In this position, you will: Join a company with an expanding national presence Work from our corporate headquarters in Zion Have direct ownership over work that affects company cash flow Collaborate with operations across multiple markets and time zones Be trusted to identify problems and drive solutions Work in an environment where initiative and measurable results are recognized Have the opportunity to grow as the company continues expanding If you want to sit quietly, complete a checklist, and disappear into the background, this probably is not the right position. If you want responsibility, visibility, and the opportunity to help strengthen the financial engine behind a nationwide operation, we want to meet you. Compensation and Benefits Health insurance Dental insurance Vision insurance 401(k) Full time employment On site position at All Fleet’s corporate headquarters in Zion, Illinois If you know how to turn completed work into collected revenue, we want to hear from you. All Fleet Inc. is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. #J-18808-Ljbffr