Assistant Manager

Job Description

Job Description Duties and Responsibilities Ensure an excellent customer experience for every customer and maintain culture of customer satisfaction and high quality standards

Manage overall operations of the facility including equipment and computer controls

Achieve profit goals for both Spring and Jersey Village location

Ensure that a high level of cleanliness is always maintained in the tunnel, customer areas, vacuum lot, and backroom

Maintain safe environment and work experience

Provide operational reports as needed by owner

Identify and resolve customer complaints

Manage compliance of government standards

Hire and ensure all employees and managers are trained according to policies

Complete all administrative tasks in an organized, timely manner

Oversee inventory management

Deliver bank deposits

Minimize company losses and damage claims while controlling costs

Hold meetings to conform with company standards

Maintain constant training of personnel on systems and procedures

Maintain efficient personnel scheduling

Assess performance and skill of all employees and conduct performance reviews

Maintain vendor relations and build new client relations

Working Conditions All work performed will be done outside in all types of weather

Moving vehicles heighten safety concerns, must stay alert and aware of surroundings

Mobility, nimbleness, and the ability to bend, stoop, reach and lift heavy objects

Requires 50+ hours per week

Preferred Management experience

Good customer service skills

Good communication skills

Good organization skills

Meets basic management competencies

Budgeting and P&L experience

Professional look and demeanor

Positive, self-motivated attitude

Mechanically inclined

Basic understanding of computer software

Must be 21 years old with high school diploma or equivalent

Must pass background and other pre-employment checks

Car wash management experience

Highly energetic, outgoing, & personable

Previous car wash experience

Bi-lingual (Spanish) is a plus