Customer Service Associate

Responsibilities Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked and recover merchandise Receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while interacting professionally with customers, associates, and leaders Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Perform other duties as assigned Qualifications High school diploma or equivalent (preferred) Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred) Ability to follow instructions and interpret operational documents (required) Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required) Excellent customer service and relationship management skills (required) Strong organizational and communication skills (required) Strong problem‑solving and decision‑making skills (required) Benefits and Perks Medical, pharmacy, dental, and vision insurance Employee Assistance Program Retirement plans Educational assistance And many more benefits Equal Opportunity Employment We are an equal‑opportunity employer and are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. All employment decisions are made without regard to protected status. In accordance with local laws, we comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities. #J-18808-Ljbffr