Community Liaison

Broward Healthy Start Coalition, Inc., (Coalition) is a nonprofit 501(c) 3 corporation located in Fort Lauderdale, Florida that leads a cooperative community effort to reduce fetal and infant mortality and improve the health and developmental outcomes of infants, childbearing women, and their families in Broward County. POSITION DESCRIPTION This position is primarily responsible for provider and community outreach for the Coalition, while interacting with the public, healthcare providers/system, community partners, and marketing professionals. The candidate serves as the liaison for promoting the completion of the Florida Prenatal and Infant Screens, facilitates community events, and supports the Coalition’s community relations and social media positioning in the community. PRIMARY DUTIES Promotes Florida’s universal prenatal and infant screening and BHSC programs and services among OB/GYN offices, pediatric offices, and birthing hospitals and raises awareness of and promotes maternal and child health initiatives to enhance community support and collaboration, highlighting the Coordinated Intake and Referral program as the entry point for services. Facilitates training and/or community presentations to various audiences regarding Florida’s prenatal and infants screening and the system of care in Broward County, promotes accuracy and timeliness or screen completion and submission of screens by OB healthcare provider offices, and regularly communicates with the screening office staff at the local health department on screening details Monitors screening rates and numbers by prenatal provider and birthing hospital each month, analyzes screening data to determine screening trends and address issues that arise with OB healthcare provider offices and hospitals showing any negative change in screening performance. Maintains accurate and updated records of providers in the county and keeps records of all key gatekeepers in the community including OB/GYN offices and providers, birthing hospitals, Medicaid health plans, and other community partners. Works with local birthing hospitals to promote the Florida infant screening process and assures proper completion of the electronic screen for submission with the infant’s Electronic Birth Record (EBR). Develops presentations and other materials as needed to promote the Healthy Start system of care and facilitate screening and other topics as needed. Develops reports including but not limited to outreach and screen promotion activities, screening rates, and provide details on meetings and activities that support the Coalition’s community development and provider awareness strategic plans. Creates engaging flyers and videos and other content related to maternal and child health topics to raise awareness and support program objectives and designs and produces content for social media platforms to promote maternal and child health, provide program updates, and facilitate community engagement. Monitors and manages all BHSC social media platforms and interactions to engage with the community and share relevant program information. Leads the successful planning of and facilitates baby showers and other community events hosted by BHSC that impact the achievement of agency objectives. Attends and professionally represents BHSC at local and statewide community events, meetings, and committees. Maintains accurate and current working knowledge on local Maternal and Child Health initiatives and services. Remote workdays must be coordinated in advance with both the Supervisor and the Director to ensure adequate operational coverage. All staff are expected to be available and responsive for required interactions including all staff events Monday through Friday, between 8:00 a.m. and 5:00 p.m. Participation in a minimum of two (2) community outreach events per year is mandatory. These events may take place on either weekdays or weekends. Any other duties as designated by the supervisor. QUALIFICATIONS Excellent problem-solving, presentation, and communication skills, both verbal and written. A working knowledge of maternal child issues, including data collection and analysis. Computer skills with ability to efficiently use Microsoft Office Suite including Outlook, Word, Excel, Publisher, PowerPoint and platforms related to marketing, design and social media. Ability to relate to and communicate with a diverse community and population. Ability to be flexible and meet performance expectations within a fast-paced, changing environment. Ability to manage multiple priorities and time effectively to meet established timelines for successful work completion. Ability to work independently and as part of a team. Maintain a current, valid Florida driver’s license, have an acceptable driving record, and carry minimum auto insurance as required by state law. Provide your own countywide transportation for business needs with BHSC mileage reimbursement provided. Ability to be flexible with regards to work location and work schedule, working evenings or weekends a minimum of once monthly outside of normal Monday through Friday business hours, based on business needs. Must reside in Broward, Miami-Dade, or Palm Beach County. EDUCATIONAL REQUIREMENTS AND EXPERIENCE Bachelor’s degree preferred, while an associate degree with a minimum of two (2) years of experience in public/community health or similar field is acceptable. Minimum of one year of experience in public/community health, and/or marketing, sales, or public relations, including public speaking responsibilities. Preferred two (2) years of experience in community organizing local networking and knowledge of local maternal and child health service delivery systems. PHYSICAL DEMANDS Remain seated for prolonged periods of time. Capability to frequently bend and stoop is necessary. Use standard office equipment regularly and efficiently. Occasional lifting of items weighing up to twenty-five (25) pounds is required. #J-18808-Ljbffr