Design Strategist

Turn Possibility into Reality. Build What Works. At COA, you won’t just talk about AI you’ll implement it where it matters most. As our AI Systems Integrator, you’ll design and deploy real solutions that reduce staff burden, improve quality, and help our teams better serve older adults and caregivers across Southwestern Ohio. Job Summary This is a hands-on, outcome-driven role for a builder. You’ll identify opportunities, configure AI tools, and deliver working solutions from first idea to full adoption. You’ll partner directly with teams across clinical, administrative, compliance, and operational functions bringing AI into daily workflows in a way that is practical, ethical, and sustainable. Your success is measured by what works: solutions that are built, adopted, and making a difference.AI Systems Integrator What You’ll Do AI Opportunity Assessment Partner with staff to understand workflows and identify opportunities for AI and automation Evaluate feasibility, impact, and risk including privacy and compliance considerations Recommend prioritized solutions and contribute to an organizational AI roadmap AI Solution Implementation Build and deploy AI-powered workflows using tools like Microsoft Copilot and Power Automate Create prompt frameworks, configure agents, and test solutions in real-world conditions Connect AI tools to existing systems and document solutions for sustainability Design and deliver AI training programs and coaching for staff at all levels Manage multiple projects simultaneously from concept to completion Track progress, communicate updates, and remove blockers Ensure organization-wide adoption of AI tools through hands‑on implementation AI Support & Process Improvement Serve as the go‑to resource for AI questions and coaching Facilitate working sessions to co‑build solutions with teams Apply Lean/process improvement methods before automating workflows Measurement & Responsible AI Track outcomes such as time saved, error reduction, and adoption rates Promote ethical, compliant AI use and support governance efforts Identify risks and ensure solutions meet privacy and data protection standards Qualifications Required 3–5 years in automation, digital transformation, or process improvement 2+ years implementing AI tools in a workplace setting Experience with Microsoft Copilot, Copilot Cowork, Power Automate, and automation platforms Proven ability to build workflows and prompt systems usable by non-technical staff Strong project execution skills with the ability to manage multiple initiatives Preferred Experience in healthcare, human services, or regulated environments Familiarity with Lean, Six Sigma, or similar methodologies Experience delivering training and supporting change management Familiarity with Power BI, Tableau, Visio, or Lucid chart. Bachelor’s degree in a related field (or equivalent applied experience) Valued Certifications (not required) Microsoft Power Platform or Copilot certifications Lean Six Sigma PMP/CAPM AI governance or applied AI credentials Why Join COA? 50+ years of trusted service supporting older adults in Southwestern Ohio Be part of a mission-driven organization where your work directly improves lives Work alongside teams who value innovation, collaboration, and real-world impact “I get to build tools that genuinely make people’s jobs easier and that translates into better care for clients. That’s meaningful work.” COA Team Member Benefits That Support Your Life and Purpose Make an impact: Help reduce administrative burden so staff can focus more on the people they serve Flexibility & autonomy: Hybrid work environment with trust and independence Future-focused security: Pension plan with 6% annual company contribution Work-life balance: Generous PTO and 12 paid holidays Health & wellbeing: Medical, dental, vision, EAP, and pet insurance Professional growth: Opportunities to expand your skills in a rapidly evolving field Ready to build solutions that matter? If you’re energized by turning ideas into working systems and want your work to directly support people in your community, we want to hear from you. Apply today and help shape how AI improves lives at COA. #J-18808-Ljbffr