Optical Patient Care Coordinator

Job Description

Job Description

Optical Reception / Optical Assistant

To be considered for this position, you must include a cover letter with a brief introduction of yourself.

We are a busy private optical boutique, with 3 optometrists in NE Portland currently seeking a Part-Time Receptionist / Optical Assistant to join our team.

We are looking to start the ideal candidate part-time, with the possibility of moving into a full-time position. This role also has the potential to grow into an optician position for someone interested in expanding their skills within the optical industry.

We offer a warm, open-minded, friendly, and easy-going work environment. Experience in the optical industry is preferred for this position, but we are happy to build upon the experience and strengths of the right candidate.

Duties include, but are not limited to:

• Checking insurance benefits and obtaining insurance pre-authorizations
• Explaining routine vision and medical insurance coverage to patients
• Eventually becoming comfortable explaining eyewear prescription terminology to patients
• Providing an enthusiastic and attentive approach to patient care
• Making patients feel warm, welcome, and well cared for
• Answering multiple phone lines
• Scheduling appointments
• Confirming appointments and checking patients in and out
• Assisting optometrists with pretesting duties, including retinal imaging, OCT scans, and visual field testing
• Developing exceptional product knowledge of our eyewear collections and optical lenses
• Assisting opticians with inspecting finished eyewear to ensure it meets optical standards and patient requirements.
• Informing patients that their order is complete; Dispensing contact lenses and dispensing/ adjusting eyewear

The ideal candidate is:

• Computer savvy — we are a paperless office and rely on eyecare practice software for record keeping; experience with RevolutionEHR is a plus!
• Familiar with lens technology, or eager and able to learn
• Confident and comfortable interacting with patients
• Highly organized, detail-oriented, and able to retain new information
• Friendly, honest, open-minded, and fashion-forward
• Technically inclined, with the ability to understand complex topics and specialized information
• An excellent communicator with doctors, staff, and patients
• Familiar with both medical insurance and routine vision plans; experience is preferred

This position has the potential to grow into an optician role , making it a great opportunity for someone interested in developing a long-term career in the optical field.

Compensation is competitive and based on experience.

To learn more about our practice and see if we might be the right fit for you, visit beaumontvision.com .

We look forward to hearing from you!