Field Systems Engineer (Windows / Endpoint Support)

Field Systems Engineer (Windows / Endpoint Support)We are looking for a Field Systems Engineer (Windows / Endpoint Support) to support the deployment, configuration, and maintenance of Windows-based systems across operational environments. This role requires a hands-on professional who is comfortable working onsite at labs, depots, and onboard equipment locations, with frequent travel as needed.Key ResponsibilitiesPerform system imaging, Windows OS installation, configuration, and patch managementInstall and upgrade applications; perform drivers and BIOS updatesInstall and configure SQL Server as requiredTroubleshoot tablets, POS devices, and peripheral connectivity issuesConfigure and resolve Wi-Fi and cellular network connectivity problemsManage and maintain endpoints using Microsoft Intune and SCCMCreate, update, and maintain technical procedures and documentationProvide hands-on field support at crew bases, depots, labs, and onboard equipment locationsEnsure systems are updated, secure, and operating efficientlyRequired QualificationsHigh School Diploma or Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)2+ years of experience building, imaging, and supporting Windows-based systemsExperience with endpoint deployment and lifecycle managementStrong troubleshooting skills across hardware, OS, and connectivity issuesExcellent communication and documentation skillsAbility to travel frequently to various operational locationsAbility to lift and carry equipment up to 50 lbsPreferred QualificationsExperience supporting Point-of-Sale (POS) or operational field equipmentPowerShell scripting experience (1+ year preferred)Familiarity with enterprise device management environmentsWork EnvironmentOnsite work at Washington, DC (Lab) and Philadelphia (Depot) locationsTravel to various operational sites as required, including field and onboard environment