Outpatient Treatment Coach

TMS Tech (Outpatient Treatment Coach) PM Shift

At Serenity Healthcare, we specialize in offering alternative treatments and services like TMS, Ketamine, ADHD testing, Med management, and more. These treatments are offered in a non-traditional healthcare setting, reminiscent of a spa. We are looking for (TMS techs) that have a customer-centric mindset and focused on helping patients achieve mental wellness.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

How Serenity Differs

• No healthcare experience required
• Paid training/certification in TMS therapy
• 90% of your insurance premium paid by Serenity
• 10 PTO days/10 Major Holidays off

Responsibilities

• Prepare and administer TMS treatments
• Monitor and support patients during treatment focusing on goal setting, journaling exercises, addressing concerns, etc.
• Collaborate with clinical team to optimize patient outcomes
• Ensure a clean and organized treatment environment

Ideal Candidate

• High School Diploma
• High level of emotional intelligence, understanding and responding to patients' needs with empathy and compassion
• 1-2 years of full-time work experience in a customer-centric environment
• Ability to explain procedures to patients and provide reassurance and support throughout treatments
• Genuine drive in making a difference

About Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.