ASM - VW Assistant Service Manager

Hiring Top Talent, Hardworking, Reliable, Organized Individual! Antwerpen Volkswagen 8065 Ritchie Hwy Pasadena, MD 21122 Contact Mike Williams (GM) View phone number on click.appcast.io Full-time (32K-150K a year) If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) …WE WANT, YOU! Job highlights Expand your Horizons New Opportunities Await Growing with you Benefits Medical, Dental, Vision, Disability insurance and more Sick time available upon hire Vacation after 1 year 401(k) plan Qualifications Previous experience as a Service Advisor is REQUIRED Strong knowledge of automotive repair and maintenance procedures Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Proficient in using computer software for service writing and invoicing Detail-oriented with strong organizational skills Listen to customers’ concerns accurately A valid driver’s license Responsibilities Greet customers and provide excellent customer service Listen to customer concerns and accurately document them Perform vehicle inspections and recommend necessary repairs or maintenance Prepare accurate estimates for repairs and services Communicate with technicians to ensure timely completion of work Keep customers informed about the status of their vehicles Up sell additional services or products as appropriate via our Menu Process customer payments and maintain accurate records Maintain a clean and organized work area #J-18808-Ljbffr