Five9 Engagement Specialist - IVR/IVA & Analytics
Artech L.L.C.
Artech L.L.C. is seeking a Five9 Engagement Analyst for a 12-month contract in North Chicago, IL, with a hybrid schedule (in-office Tue, Wed, Thu). The role focuses on managing IVR/IVA operations and ensuring compliant, patient-friendly voice experiences across call center and patient services channels. The ideal candidate will have hands-on Five9 experience, IVR/IVA design know-how, strong analytics, and cross-functional collaboration skills, with Neustar familiarity preferred. #J-18808-Ljbffr Artech L.L.C.
Vacancy posted 5 hours ago
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