Task Manager & Corporate Trainer
Hampton Inn & Suites Elk Grove
Job Description
Job Description
Benefits:
- Bonus based on performance
- Paid time off
- Training & development
- Assist hotels with operational task force coverage as needed
- Support underperforming properties with corrective action plans
- Help maintain compliance with brand standards and QA inspections
- Assist with hotel openings, transitions, renovations, and management changes
- Conduct operational audits and identify improvement opportunities
- Ensure consistency in guest service standards across all hotels
- Train hotel teams on company policies, brand standards, and operational procedures
- Assist in onboarding new General Managers and department leaders
- Develop and conduct hands-on training for front desk, housekeeping, breakfast, maintenance, and operations teams
- Reinforce service culture and accountability standards
- Support leadership development and employee coaching initiatives
- Assist with implementing company initiatives and operational programs
- Travel to hotels experiencing staffing shortages or operational challenges
- Partner with Operations, HR, Revenue Management, and Sales teams
- Prepare reports and provide updates to corporate leadership
- Help ensure hotels meet financial, guest satisfaction, and operational goals
- Minimum 3–5 years hotel management or multi-department hospitality experience
- IHG extensive experience is strongly reomennded
- Experience with Hilton, Marriott, Hyatt, or Best Western preferred
- Strong understanding of hotel operations including:
- Front Office
- Housekeeping
- Breakfast/Food & Beverage
- Maintenance
- Guest Service
- Strong leadership and communication skills
- Ability to train, motivate, and coach hotel teams
- Highly organized with strong problem-solving abilities
- Willingness to travel frequently between properties and states
- Experience with hotel PMS systems and brand platforms preferred
- Ability to work flexible schedules including occasional weekends if needed
- Multi-property or task force experience
- Brand QA or audit experience
- Hotel opening or transition experience
- Bilingual abilities are a plus
- Experience with select-service and extended-stay hotel operations preferred
- Competitive salary based on experience
- Travel reimbursement and company-paid hotel stays
- Performance bonus opportunities
- Paid time off
- Hotel travel discounts
- Career advancement opportunities within a growing hospitality organization
Vacancy posted 10 days ago
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