Head of Strategic Communications & Brand

Company Description

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive. If you're ready to make an impact, build a meaningful career and help shape what's next, there's a place for you at Domino's.

Job Description

Do the most meaningful work of your career while enjoying our delicious pizza, too. At Domino’s, we believe in the Power of Possible. Our curiosity drives us to connect the dots and uncover opportunities that move us forward, empowering us to aim high and pursue bold, innovative outcomes.

Domino’s global communications and community team brings our Hungry for MORE strategy to life by sharing the stories of our people, franchisees and brand with audiences around the world. The team connects the people behind our brand to the mission, values and communities we serve. Across corporate offices, supply chain hubs and restaurants, we shape communications that inform, inspire and engage team members, franchisees, media and external stakeholders while strengthening and protecting the Domino’s brand.

As Director, Communications, you will serve as a trusted advisor to senior leaders and lead integrated communications strategies that translate business priorities into clear, compelling narratives. You will help strengthen alignment across the Domino’s system, build trust with key stakeholders and protect and enhance the reputation of one of the world’s most recognized consumer brands. You will lead a high-performing team and work closely with partners across business units, moving between long-term planning, executive counsel and fast-moving business or reputational issues.

What You'll Do

• Serve as a trusted communications advisor to senior leaders, providing strategic counsel, messaging guidance, stakeholder engagement support and communications planning. Lead integrated strategies that align business priorities, culture, purpose and performance across corporate team members, franchisees, store teams and external stakeholders.
• Support and protect Domino’s reputation through proactive storytelling, coordinated external communications, issues preparedness, crisis communications planning, stakeholder coordination and rapid-response messaging during sensitive or business-critical situations.
• Develop executive communications and thought leadership strategies for senior leaders, including speeches, presentations, town halls, leadership meetings and other high-profile engagements.
• Lead, coach and develop a high-performing communications team by establishing clear priorities, operating rhythms, accountability and growth opportunities while fostering collaboration and innovation.
• Partner with franchisees and Operations leaders to translate business strategies, operational priorities and complex initiatives into clear, coordinated and actionable communications that drive understanding and execution across the Domino’s system.
• Manage and optimize communications channels, content strategies and audience engagement approaches, using data, feedback, performance metrics and insights to improve effectiveness and refine strategy, channels, content and stakeholder engagement.
• Provide strategic oversight of storytelling, content and creative execution, ensuring communications are compelling, audience-focused and aligned with the Domino’s brand.

Qualifications

• Bachelor’s degree in communications, journalism, public relations, marketing, business or a related field.
• Minimum 10 years of progressively responsible communications experience, including experience leading teams and advising senior executives.
• Experience in a complex, highly visible organization.
• Demonstrated success developing integrated communications strategies across internal, executive, franchisee or field-based and external audiences.
• Strong writing, editing and storytelling skills, with the judgment and versatility to adapt messaging for different leaders, channels and stakeholders.
• Experience supporting major business initiatives, organizational change, issues management and crisis communications.
• Ability to understand how communications can contribute to alignment, execution, reputation and business performance.
• Excellent judgment, discretion and composure, particularly when managing confidential, sensitive or rapidly evolving matters.
• Proven ability to influence without direct authority and build trusted relationships across functions and organizational levels.
• Strong people leadership skills and a record of developing engaged, high-performing teams.
• Ability to travel occasionally, estimated at less than 10% of the role.

Preferred Qualifications

• Experience in a consumer-facing, retail, restaurant, franchised or multi-unit business.

What You’ll Bring

In addition to the technical and functional requirements of this role, successful candidates demonstrate Domino's Hungry for MORE Ways of Working:

Be Curious

• Seeks clarity, asks thoughtful questions, and uncovers root causes to solve problems effectively.
• Actively pursues learning opportunities, applies feedback, and continuously develops new skills.

Connect the Dots

• Uses information and insights to identify opportunities and drive informed decisions.
• Builds strong partnerships across teams and considers the broader organizational impact of decisions.
• Sets ambitious goals, challenges the status quo, and focuses on work that drives meaningful business results.
• Uses feedback and data to continuously improve performance and outcomes.

Shift Fast

• Adapts quickly to changing priorities and business needs while maintaining focus on results.
• Demonstrates resilience, sound judgment, and the ability to learn from setbacks.

Deliver More

• Takes ownership, executes with discipline, and consistently produces measurable results.
• Identifies opportunities to create additional value for customers, team members, and the business.
• Builds and develops high-performing teams aligned to Domino's Ways of Working.
• Creates accountability, fosters collaboration, and delivers results through others.
• Leads confidently through change while maintaining team engagement and performance.
• Demonstrates enterprise thinking and drives cross-functional alignment to achieve business goals.

Additional Information

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
  

All your information will be kept confidential according to EEO guidelines.

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