Assistant Program Director

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities. Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being. Assistant Program Director – Freedom Detox Gastonia, NC Freedom Detox with Pyramid Healthcare Full-Time | Leadership Role $48,000–$50,000 per year Step Into Leadership & Make an Impact Freedom Detox with Pyramid Healthcare is seeking a motivated and experienced Assistant Program Director to support the daily operations of our medically monitored detox program in Gastonia, NC. In this key leadership role, you'll work closely with the Executive Director to ensure exceptional client care, strong team performance, regulatory compliance, and efficient day-to-day operations. If you're ready to take the next step in your leadership career while making a meaningful impact in the lives of those seeking recovery, we'd love to hear from you. What You'll Do Support daily program operations to ensure safe, efficient, and high-quality client care Collaborate with clinical and interdisciplinary teams to meet client needs and improve program outcomes Oversee resident services, including daily programming and client engagement Assist with recruiting, hiring, onboarding, training, and staff development Create and manage staff schedules to maintain appropriate program coverage Monitor documentation in the EMR for accuracy, timeliness, and compliance Ensure adherence to state, federal, and accreditation standards Support audits, quality assurance initiatives, KPI tracking, and performance improvement efforts Conduct chart reviews, observations, and compliance monitoring Assist in developing and implementing program policies, procedures, and operational workflows Step in to facilitate groups or provide operational support as needed Build and maintain positive relationships with referral sources and community partners Leadership Responsibilities Supervise Behavioral Health Technicians (BHTs), Housekeeping, and Dietary staff Provide coaching, mentorship, performance feedback, and progressive discipline when needed Foster a positive, accountable, and team-oriented culture Promote employee engagement while maintaining high standards of client care and operational excellence What We're Looking For Qualifications High School Diploma or GED required (Bachelor's degree preferred) Minimum of 1 year of experience in behavioral health or substance use treatment required 2–3 years of leadership or supervisory experience preferred Valid North Carolina Driver's License required CPR, AED, and First Aid certification preferred (or willingness to obtain) Skills Strong leadership, communication, and organizational skills Ability to make sound decisions in fast-paced environments Excellent critical thinking and problem-solving abilities Ability to effectively manage crisis situations Knowledge of behavioral health regulations, compliance standards, and quality assurance practices Why Freedom Detox with Pyramid Healthcare? At Freedom Detox with Pyramid Healthcare, we are committed to providing compassionate, evidence-based care to individuals beginning their recovery journey. We believe in investing in our employees by offering opportunities for professional growth, supportive leadership, and the chance to make a lasting impact every day. Join a mission-driven team where your leadership helps transform lives. Pyramid CORE Values: We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission. Total Rewards for Full-Time Positions: Medical, Dental, and Vision Insurance Flexible Spending Accounts Life Insurance Paid Time Off 401(k) with Company Match Tuition Reimbursement Employee Recognition Programs Referral Bonus opportunities And More! Want to know more? To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.