Assistant General Manager

Serving New York’s best bagels, Apollo Bagels is bringing simplicity back to the bagel! With our fresh, simple, high-quality food at a great value. Apollo is a fun and lively community-gathering place unlike any other. As we experience tremendous growth, our leaders are the driving force to our continued success. We are seeking a positive and enthusiastic Cashier who loves to serve and lead!

Qualifications:

• 3+ Yrs Customer Service Experience / Hospitality
• Food handler certification REQUIRED
• Experienced in a high volume, fast-paced restaurant and/ hotel background
• Creates an engaging welcoming environment for customers
• Previous cash handling experience preferred

Responsibilities:

• Lead with Apollo Service Standards 
• Excellent service from register, expo and beyond the counter
• Manage customer queue lines
• Count the register - open and closing
• Manages and produces daily beverage needs (fresh orange juice + coffee) 
• Close out the register at night
• Accurately input customer orders into the POS (Point of Sale) system
• Process cash, credit card, and mobile payments efficiently
• Maintain cleanliness on counter and in garbage areas
• Communicate and work closely with the cooks to ensure order accuracy
• Support fellow cashiers and collaborate to ensure workflow
• Creates memorable moments with new and repeat customers 

Overview:
In addition to the overall cashier role, the FOH Assistant General Manager helps run the guest-facing side of Apollo Bagels. You will make sure things move smoothly from the register to the drink station to the dining area. You’re responsible for keeping the front clean, organized and welcoming, while helping the team stay
on top of daily routines and tasks.
Your responsibilities include:

Daily Operations:
● Lead daily open, mid-shift and close routines
● Assign team members including yourself to different areas like register, expo or runner
so the flow stays smooth
● Make sure drink stations are fully stocked and cleaned throughout the day
● Check that all drink and coffee equipment is cleaned and maintained properly at the end
of each shift
● Restock supplies and keep all guest-facing areas tidy and organized
Guest Experience:
● Make sure guests are greeted quickly and taken care of
● Be on the floor to keep things moving and fix small issues as they come up
● Stay alert to the vibe—keep things upbeat and friendly

Cleanliness & Organization:
● Keep the beverage and seating areas clean and stocked throughout the day
● Use checklists to make sure tasks like restocking, wiping down tables and general
upkeep get done regularly

Money & Checklists:
● Handle daily cash tasks—bank runs, checking drawers and making sure everything
matches up
● Make sure all checklists for opening, mid-shift and closing are completed fully and on
time

Our Benefits include:

• Health Care, Vision, Dental (after 90 days)
• 401k Option(s) (after 90 days)
• Competitive hourly wage
• Complementary employee shift meals

• Career development opportunities – we are growing fast!
• Paid sick time
• 1.5x optional overtime
• 1.5x holiday pay on company holidays

If you are enthusiastic, reliable, and passionate about delivering excellent customer service, we invite you to apply for the Apollo Bagels FOH Assistant General Manager position. Join our team and contribute to creating memorable dining experiences for our valued customers. Apply today by submitting your resume to highlight your relevant experience.