Remote L2 Customer Support Pro — 24/7 Helpdesk
Managed Solution
- Remote job
Managed Solution is seeking a Customer Support Representative, Level 2, based in San Diego, CA. The role entails assisting managed services clients with troubleshooting and ticketing in a 24/7 helpdesk setting. Candidates must have an associate’s or bachelor’s degree in computer science and 3+ years of troubleshooting experience. This role allows for remote work within states where Managed Solution operates. Benefits include a competitive hourly rate, paid time off, and medical insurance. #J-18808-Ljbffr Managed Solution
$50k - $60k
...per annum. Job Description Responsible for providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and... ...operates as a second level of support after basic user-level Remote Support (L1). Their primary responsibility is to provide customer...Remote workFull time- ...Office, HybridOffice Location: Mt. Holly, NJ or Reading, PAThe Service Desk Engineer L2 provides intermediate technical support to Omega Systems’ customers and employees across offices, remote locations, and customer sites. Acting as a key escalation point from Level 1,...Remote workWork at officeLocal area
€1,000 - €1,500 per month
...colocation, IP transit, smart hands, remote hands, and managed datacenter... ...Locations This is a remote, 24/7 shift-based role. We are... ...exercise: you receive 5 mock support tickets at varying priority levels... ...with ticket triage and helpdesk operations (Freshdesk, ServiceNow...Remote jobFull timeFor contractorsFreelanceWorldwideShift workNight shiftRotating shift- ...successful mission support to improve security... ...opportunity for a Helpdesk Analyst to work as... ...by the government customer. Create, maintain,... ...equipment packages for remote connection and... ...networks which includes 24/7/365 help desk... ...oriented, detail focused, pro‑active behavior,...Remote workFor contractorsWork at officeLocal area
$21 - $25 per hour
...member of the Managed Operations Center, the Customer Support Representative, Level 2, will leverage... .../ticket resolution within a 24/7/365 helpdesk environment, working from Managed Solution headquarters or remotely. Customer Support Representatives, Level...Remote workHourly payWork experience placementWork at officeLocal areaWork from homeHome officeFlexible hoursShift work$68.5k - $99.77k
...Desktop Support Technician (Tacoma, WA) We have an opportunity... ..., set up local and remote new hires, build user... ...2+ years in a desktop/helpdesk support role with... ...technical problem‑solving, and customer support. Expertise in... ...on all L1 and L2 ticket resolutions. Achieve...Remote workFull timeWork experience placementWork at officeLocal areaFlexible hoursNight shift- ...a founding member of our 24/7 global "follow-the-sun" support model. We are specifically... ...-time support to our key customers during their peak... ...in technical support, IT helpdesk, service desk, or network... .... Ability to connect to remote systems using SSH and follow...Remote workShift workNight shiftAfternoon shift
- Position Overview Service Desk Engineer L2 - Stamford, CT Omega Systems’ Service Desk... ...L2 provides intermediate technical support to customers and employees. Acting as a key escalation... ...services. The role is hybrid (in-office and remote) and requires participation in an on‑...Remote workWork at office
- ...Experience with ServiceNow and/or Remedy and remote control software Experience installing,... ...shall possess and demonstrate sound customer service and telephone skills, attention to... ...a desire to provide outstanding customer support to customers of all levels. Candidate must...Remote workPermanent employmentContract workImmediate startMonday to FridayShift workDay shift
$34.62 - $37.5 per hour
...The Technical Support Specialist serves as the primary... ...delivering exceptional customer service. The Specialist... ...to automate repetitive helpdesk tasks, including account... ...EndPoint Central, Jamf Pro, Kandji, Intune, or... ...Experience supporting hybrid or remote work environments is a...Remote workWork at officeShift work$75k - $85k
Senior Technical Support Specialist - Versapay | Remote (US) Versapay, a leading AR automation... ...to provide high-quality customer care for clients using... ...Escalate complex cases to L2/technical teams with clear... ...Background in customer support/helpdesk environments Strong...Remote jobFull timeContract work- Inceed is looking for a skilled Level 2 Helpdesk Engineer in Brentwood, TN. This role involves handling L2 helpdesk tickets, troubleshooting various IT issues, and providing both remote and onsite support. The ideal candidate will have 2-3+ years in IT support and strong...Remote job
$20 - $24 per hour
...Summary: Seeking a high-touch, customer-focused Desktop Support Technician to provide 2nd/3... ...: 2+ years in desktop/helpdesk support (Windows, MS Office... ...work onsite full-time (no remote or hybrid) Seniority level... ...0.00-$65,000.00 3 days ago L2 Tech Support - Site Migrations...Remote workFull timeContract work- ...production systems Provide L1/L2 application production support to users for trading, data... ...-work hour and hybrid or remote set-up Aspire career... ...serves more than 80 million customers and is the world's fastest... ...0-$150,000.00 2 weeks ago Helpdesk and Application Support Specialist...Remote workFull timeWork at officeFree visaWeekend work
$41k - $82.3k
...a position available for a Systems Support Engineering Specialist - 24/7 Support. Intralox is a division of... ...delivering solutions that have driven our customers’ growth worldwide for more than 50... ...in the support system. Conduct remote diagnostics and maintenance to minimize...Remote workWork at officeWorldwideFlexible hoursShift workNight shift$32 - $43.5 per hour
...systems, network and other IT support. This position is... ...FUNCTIONS: Provide top-notch customer/end‑user support for local and remote users Laptop / Desktop... ...Daily actions/update of helpdesk tickets to meet the SLA... ...diagram using MS Visio. Pro‑actively monitors WAN and...Remote workHourly payFull timeTemporary workLocal areaImmediate startWorldwideFlexible hours- ...Job Title: Support Engineer / Sr. Support Engineer Job Description Job Summary We are seeking a skilled and customer-focused IT Helpdesk Support Technician to provide Level 1 & 2 IT assistance... ...Active Directory, Office 365, and remote desktop tools. Strong problem-solving...Remote workFull timeCasual workWork at officeAfternoon shift
- Overview Open-E Support will provide the best effort to address your... ...new release to be scheduled. Remote Support Service (RSS) Open-E does... .... Open-E uses a secure, customer-initiated remote support tool... ...You can always use Per Incident 24/7 Support anytime after business...Remote jobWeekend work
- ...Village Helpdesk Open Recruitment - Customer Support Specialist Be Part of Our Mission for Customer-Centric Excellence At VillageHelpDesk.com, we're... ...Code: 43-4051.00 RAPIDS Code: 3001CB Location: Remote What You'll Do: Customer-Centric Excellence: Provide...Remote work
$24 - $26 per hour
...Desktop Support Assistant Location: SMCP North America Corporate... ...the NY office, as well as the HelpDesk service of 160+ of our Stores... ...platforms while providing excellent customer support and technical... ...Intune is a plus. Experience with remote support tools such as...Remote workSummer workZero hours contractWork at officeImmediate start- ...We are seeking a skilled and customer-focused Desktop Support Engineer to provide technical support and... .../WAN/Wi-Fi). Respond to tickets via helpdesk system and ensure timely resolution.... ...Microsoft MCSA, or ITIL. Experience with remote desktop tools (e.g., TeamViewer,...Remote workWork at office
- ...Working in a shift position within a 24/7 support center, the full-time Technical Services Specialist will provide technical services, support, and training to internal and external customers while ensuring efficient operations and a positive customer experience. Key...Remote workFull timeFlexible hoursShift workNight shift
- ...Summary We are seeking aHelpDesk Analyst to provide technical support and customer assistance for users utilizing Cardinal Health’s proprietary... .... Technical certifications preferred. Experience supporting remote users. Healthcare or enterprise support experience preferred...Remote work
- ...Summary: We are seeking a reliable and customer-focused Customer Support Specialist to assist clients with... ...: Experience with CRM systems or helpdesk platforms Background in e-... ...industries What We Offer: Flexible remote work environment Ongoing training...Remote workFlexible hours
- ...A technology company is seeking a Technical Support Specialist to provide frontline technical assistance for customer inquiries in San Francisco, California. The role... ...The position allows for flexibility in work environment: onsite, hybrid, or remote. #J-18808-Ljbffr...Remote work
- ...Provide initial employee support for technical inquiries... ...Provide desk‑side and remote technical support to... ...document, and process Helpdesk tickets using ITSM or other... ...technologies. Strong customer service skills with the... ...three‑shift operation. 24/7 Operation: The facility...Remote workFull timeWork at officeLocal areaImmediate startAll shiftsShift workNight shift
- ...This role focuses on delivering accurate and customer‑centric technical support to end users primarily via phone and email. The Support Center Specialist... ...(LAN) and Wide Area Networks (WAN). Experience providing remote support via VPN, Citrix, or wireless connections....Remote workPermanent employmentContract workLocal areaFlexible hours
- ...the job Service Desk Analyst (WFH) At Pro Talent HR, we specialize in... ...Role Description This is a full-time remote role for a Service Desk Analyst at Pro... ...responsible for providing technical support, troubleshooting, and customer service on a day-to-day basis. Qualifications...Remote workFull timeWork from home
- ...Job Description Remote position. Shift: Monday-Friday 8am-5pm EST. Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will...Remote workLocal areaMonday to FridayShift work
- ...Description The IT Temp Support Analyst will be a... ...position will provide L2 Site Support and escalation... ...geographical locations (Remote Support) as well. This... ...3 years of hands‑on IT Helpdesk & Desktop experience Must... ...Admins Excellent Customer Service First/Customer...Remote workTemporary workWork at officeLocal areaWork from homeFlexible hours
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