Customer Service Representative (CSR) - Sparkle Express Car Wash (Ottawa, IL)

Customer Service Representative (CSR) - Sparkle Express Car WashLocation: Ottawa, IL.Be the Standard. Elevate the Sparkle. At Sparkle Express, we're building a team of bright, outgoing, naturally engaging professionals who take pride in creating an exceptional customer experience.We're looking for individuals with high energy, strong communication skills, and a sales-driven mindset - people who elevate the brand through their presence, positivity, and professionalism. If you enjoy connecting with customers, thrive in a fast-paced environment, and want to be part of a company that rewards effort and excellence, this role is for you.What You'll Do:Be the warm, polished first impression - greet guests with confidence, clarity, and genuine friendliness.Guide customers through the wash experience while representing the Sparkle brand with enthusiasm and professionalism.Communicate the value of wash packages and memberships in a persuasive, customer-centered way.Consistently drive membership conversions and upsells.Maintain a high-energy, organized, and guest-focused service flow.Work as part of a supportive team committed to excellence and daily improvement.Who You Are:You're someone who:Is bright, engaging, approachable, and naturally great with people.Brings strong energy and a positive attitude to every interaction.Thrives in a sales-driven environment and communicates value with confidence.Prioritizes outstanding customer service and takes pride in elevating the guest experience.Is dependable, professional, and motivated to contribute to a high-performing team.Has previous customer service or sales experience (preferred, not required).Pay & Perks:$15/hr + $5/hr guaranteed commission for the first 90 days ($20/hr starting).After 90 days, CSRs can earn well above $5/hr in commission through a clear, achievable sales program.Commission opportunities available for all team members.Paid training.Growth opportunities into leadership roles.Fun, people-first team culture.Why Sparkle Express?We're more than a car wash - we're a high-energy, customer-focused brand that believes great experiences start with great people.Our team members create moments guests remember: the warm greeting, the helpful explanation, the confident recommendation, the uplifting energy.When you bring enthusiasm, effort, and excellence, your growth here is limitless.Apply Now: View email address on click.appcast.io.