Data Entry Specialist

We are seeking an organized, detail-oriented Data Entry Specialist to join our growing administrative team. This role is critical to maintaining the accuracy and integrity of our records and ensuring regulatory compliance. The ideal candidate thrives in a fast-paced environment. This is a full-time, contract to hire position. The team works onsite at the San Antonio, TX office. salary: $25 - $26 per hour shift: First work hours: 8 AM - 6 PM education: No Degree Required Responsibilities Process, clear, service, research, and settle transactions in accordance with established procedures, using your developing knowledge of automation and artificial intelligence Handle customer inquiries and requests, such as balance inquiries and account maintenance, ensuring a positive customer experience at all touchpoints Contribute to the resolution of new issues by applying your developing strategic thinking and innovation skills, within the limits of standard policies and procedures Assist in the training of new employees, leveraging your developing coaching and mentoring skills to facilitate their growth and development Participate in projects aimed at enhancing the customer experience, using your developing market product knowledge and data and tech literacy skills to offer continuous insight and drive impact Required qualifications, capabilities, and skills: Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions Demonstrated ability to handle customer inquiries and requests, with a focus on maintaining a positive customer experience at all touchpoints Experience with automation and artificial intelligence tools and techniques, with a focus on their application in transaction management Developing skills in coaching and conflict management, with the ability to assist in the training of new employees and contribute to a positive team environment Skills Entering Data Typing Skills Time Management Data Processor Qualifications Years of experience: 1 year Experience level: Entry Level Experience Entry Level 1 year Education No Degree Required Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. medical prescription dental vision AD&D life insurance offerings short-term disability 401K plan (all benefits are based on eligibility) This posting is open for thirty (30) days. #J-18808-Ljbffr Randstad USA