Pediatric CRU Staffing Assistant

Department: 34102 ACH Enterprise - Nursing Float Pool Status: Full time Benefits Eligible: Yes Hours Per Week: 36 Schedule Details/Additional Information: 3 12-hour shifts 11a-11p Every other weekend with rotating holidays. Pay Range $21.85 - $32.80 Major Responsibilities: Coordinates staffing needs under the direction of the Mgr Central Staffing Office 1)Coordinates allocation of staffing to meet the hospital’s staffing needs under the direction of the Mgr Central Staffing Office and in collaboration with Administrative Supervisors. 2)Maintains all aspects of Clinical Resource Unit (“CRU”) nurse, PCIA, Care Companion and Agency nurse scheduling, assignment, including securing shift availability to meet the needs of the units. 3)Works directly with the CRU Associate to obtain shift availability for future shifts and unanticipated last minute shift coverage. Works to recruit CRU staffing to cover absences due to FMLA, vacancy, termination. 4)Assures that all CRU available shifts as well as unit based personnel offering extra shifts outside their home unit are promptly input into AdvocateWorks accurately. 5)Promptly receives and follows through on staffing requests and notifications received in person, by phone or those sent electronically to the Nursing Resource Office (NRO) through the generic NRO email address. The information received is thoroughly documented and accurately processed. Maintains accurate, timely documentation of staffing assignments, changes, call-ins, and other duties as assigned. Responds promptly to the requests to fill. Assigns the available staff to meet the unit needs. 6)Promptly receives and records all call-ins into AdvocateWorks and immediately works to provide staffing coverage from the CRU under the direction of the Mgr Central Staffing Office or the Administrative Supervisor on the off-shifts and weekend shifts. The Staffing Assistant assures that the Associate’s home unit has been notified. 7)Assists with the maintenance of payroll records for the NRO office, develops and distributes time reports to Managers from AdvocateWorks documenting tardies, call offs, overtime and assignment of their unit personnel. 9)Responsible for all aspects of outside Agency nurse scheduling/staffing/sign-in/ credential verification/evaluation per IDPH, CMS and DNV standards. Orientation and documentation of new Agency personnel. 10)Provides staffing data as requested by Nurse Managers. Partners with the Emergency Department and Unit Managers to provide Care Companions for appropriate patients. 8)Maintains current credential files for all CRU personnel and outside agency nurses, including but not limited to (as appropriate) up to date Illinois Nursing practice license, CPR, orientation checklists, skills checklists, and evaluation forms. Record daily Agency nurse evaluations. Refers issues related to policy and standards to the Mgr Central Staffing Office and clinical or safety issues are referred to the Director or designee. Coordinates Care Companion/Staffing Office schedules. 1)Receives Care Companion employee availability. 2)Creates and maintains monthly and daily schedules. 3)Participates in self-scheduling. 4)Responsible for the daily 24 hour coverage in the Staffing Office. 5)Accepts and documents PCIAs (Patient Care Information Associates) availability of extra shifts as Care Companions. Assists MCO-Support with maintenance of scheduling/payroll records for Care Companions, Agency personnel, and ACMC Associates 1)Documents call-ins and tardies for Nursing Resource Office and Care Companions on schedule. 2)Maintains accurate computerized Care Companion Confirmation Sheets. 3)Maintains Agency sign-in sheets. 4)Assists with Report Xpress as designated by Director. 5)Documentation provided to Department Managers regarding cancels, tardies, overtime and assignment of their unit personnel. 6)Enters schedule assignments of Care Companions, PCIAs and Agency personnel to the unit schedule in AdvocateWorks. Assists with achieving internal and external customer satisfaction 1)Answers telephone and refers calls to appropriate person or department, or takes messages. 2)Greets and directs visitors. 3)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. Assists with function and maintenance of the Staffing Office. 1)Fax and copier machine troubleshooting. 2)Assists Care Companions and Agency personnel with computer programs. 3)Maintains supplies in the CRU. 4)Responsible for creation and distribution of the daily staffing report, sitter cases report to Director. 5)Other duties as assigned. Education/Experience Required: College degree preferred. High school education or equivalent. One year experience in a nursing staffing office or similar setting. Experience with scheduling supplemental staff required. Knowledge, Skills & Abilities Required: Strong organizational skills required. Experience with AdvocateWorks preferred. 1 year of Computer experience. Must indicate enthusiasm for computer operations. Good communication skills. Excellent customer relations skills. Effective conflict resolution skills. Proficient in computer/keyboard skills. Does not apply. Physical Requirements and Working Conditions: Required to work weekends, off-shifts, and holidays. Ability to flex hours based on department needs. Ability to cover all 3 shifts for absences and vacations. Clerical office environment High stress due to pressures of meeting staffing needs and deadlines. Required to cross train within the Nursing Office. Demands which required walking, sitting, standing, bending, lifting throughout the day. N/A This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care