Automotive Store Manager

Benefits:

Paid time off

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Automotive Store Manager

Midas Auto Service Experts – Fremont, CA

Full-Time | Competitive Salary + Monthly Performance Bonus | Leadership Opportunity

Lead. Inspire. Grow.

Midas Auto Service Experts is seeking an experienced, results-driven Automotive Store Manager to lead the daily operations of our high-volume, full-service automotive repair facility. This is an opportunity for a motivated leader who thrives in a fast-paced environment, values exceptional customer service, and is passionate about building a successful team.

The ideal candidate is an experienced automotive professional with a proven ability to drive sales, increase profitability, develop employees, and deliver outstanding customer experiences. If you're ready to take ownership of a successful operation and make a meaningful impact, we'd love to meet you.

Key Responsibilities

As Store Manager, you will be responsible for the overall success of the business, including operations, financial performance, employee development, and customer satisfaction.

Leadership & Team Development

Recruit, hire, train, coach, and mentor Service Advisors and Automotive Technicians.

Foster a positive, accountable, and high-performing team culture.

Conduct employee evaluations, scheduling, payroll, and performance management.

Lead by example and promote professionalism, teamwork, and integrity.

Customer Experience

Deliver exceptional customer service by listening to customer concerns and providing honest repair recommendations.

Prepare and explain repair estimates with confidence and transparency.

Follow up with customers regarding repair status, completion times, and satisfaction.

Resolve customer concerns promptly and professionally.

Shop Operations

Oversee technician inspections, diagnostics, and repairs on domestic, Asian, and European vehicles.

Ensure repairs are completed safely, accurately, and efficiently.

Monitor technician productivity, efficiency, and quality of work.

Maintain a clean, organized, and OSHA/EPA-compliant facility.

Ensure all company policies, procedures, and safety standards are followed.

Business & Financial Performance

Drive revenue growth while maintaining high customer satisfaction.

Increase Average Repair Order (ARO), car count, and gross profit.

Manage inventory, purchasing, and inventory control.

Monitor labor costs, expenses, and overall store profitability.

Analyze financial reports and P&L statements to improve business performance.

Submit daily sales and operational reports.

What We're Looking For

We're seeking a leader who:

Leads with integrity, professionalism, and accountability.

Has a proven ability to grow sales and improve profitability.

Builds strong relationships with customers and employees.

Creates a positive, high-performing workplace culture.

Makes sound business decisions based on data and experience.

Takes ownership of the business as if it were their own.

Is passionate about developing employees and helping them succeed.

Qualifications

Required

Minimum 5 years of Automotive Store Manager or Automotive Service Manager experience

Strong knowledge of automotive repair, diagnostics, and maintenance

Proven experience managing Service Advisors and Automotive Technicians

Strong leadership, coaching, and team-building skills

Excellent customer service, communication, and sales abilities

Experience managing sales, labor, inventory, and profitability

Strong organizational, multitasking, and problem-solving skills

Proficiency with POS systems, estimating software, and Microsoft Office

Valid driver's license with a clean driving record

Preferred

ASE Certifications

College coursework or degree in Business Management or Automotive Technology

Experience with shop management software such as Mitchell 1, RO Writer, Tekmetric, Shop-Ware, or similar

Experience with Digital Vehicle Inspections (DVIs)

Performance Expectations

Success in this role is measured by your ability to:

Increase monthly sales and profitability

Grow Average Repair Order (ARO)

Increase customer retention and satisfaction

Improve technician productivity and efficiency

Control labor and inventory costs

Maintain strong online customer reviews

Build and retain a high-performing team

Achieve monthly and annual business goals

Compensation & Benefits

We reward performance and invest in our team.

Competitive salary based on experience

Monthly performance bonus

Paid vacation and holidays

Employee discounts

Leadership and professional development

Career advancement opportunities

Stable, high-volume shop with year-round business

Modern equipment and technology

Supportive and collaborative work environment

Why Join Midas?

At Midas, we're committed to creating a workplace where talented people can build long-term careers. You'll have the opportunity to lead a successful team, grow a thriving business, and make a direct impact on our customers and employees every day.

If you're an experienced automotive leader who is ready to take the next step in your career, we'd love to hear from you.

Apply Today

Midas Auto Service Experts 4045 Thornton Ave, Fremont, CA 94536

Join a team that values leadership, integrity, customer service, and excellence in automotive repair.