Social Service Counselor 3

Salary : $3,477.00 - $6,264.00 Monthly
Location : Jackson, LA
Job Type: Classified
Job Number: LVH222805SSCounselor3_8.11.26
Department: DVA-LA Veterans Home
Opening Date: 08/12/2026
Closing Date: 8/17/2026 11:59 PM Central


About this Job
T he mission of the Louisiana Veterans Homes is to primarily serve the veteran population of Louisiana by providing medical, restorative, and rehabilitative services in an atmosphere of respect and compassion. The primary objective of the home is to provide quality nursing care to eligible veterans, with the ultimate goal of returning them to the highest possible levels of physical and mental capacity.
Join the State of Louisiana Department of Veterans Affairs at the Louisiana Veterans Home , where you'll step into a role as a Social Services Counselor 3. Apply today and be part of a team that honors service through care.

AN IDEAL CANIDATE SHOULD POSESS THE FOLLOWING COMPETENCIES:
Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
Making Accurate Judgments : The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.
Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.
Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
Solving Problems: The ability to discover solutions to problems.

Minimum Qualifications


Five years of social services experience; OR

Six years of full-time experience in any field plus two years of social services experience; OR

A bachelor's degree plus two years of social services experience; OR

An advanced degree in a social sciences field plus one year of social services experience.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:
Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

• Serves as case manager for medically complex and intermediate care units with a specialized caseload of clients with multiple psychiatric, substance abuse, behavioral and medial problems.
• Provides individual supportive counseling to veterans with medically complex conditions.
• Accesses, designs, and generates via MDS computer program, complex, individualized care plans to address the veteran's psycho social needs, problems and behavioral/emotional conditions through relevant information gathered from personal observations and interviews with the veteran.
• Schedule Staff.

Position-Specific Details:
Appointment Type: Probational
Schedule: Monday - Friday, 8 am - 4:30 pm

**Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career, and not the maximum amount we are allowed to pay a new hire.
How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.


To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:

For further information about this vacancy, contact:

Adrianne Bergeron
Human Resource Specialist
Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


Are you a current LA Veterans Home employee?

• Yes
• No

02


Do you meet the minimum qualifications for the Social Services Counselor 3 job title?

• Yes
• No

03


Please select how you meet the minimum qualification.

• Five years of social services experience
• Six years of full-time experience in any field plus two years of social services experience
• A bachelor's degree plus two years of social services experience
• An advanced degree in a social sciences field plus one year of social services experience
• I do not meet the minimum qualifications

04


Do you possess social services experience?

• Yes
• No

05


CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

06


CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07


FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

• I struggle to understand customer needs, provide clear information, or resolve issues.
• I respond to customer needs with some support and build basic working relationships.
• I understand customer needs, communicate clearly, and deliver timely, reliable service.
• I anticipate customer needs, build trust, and deliver personalized, proactive service.

08


FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09


MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

10


MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question